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Bradley Agency

3.7

About this business

Location details

2022 Western Ave, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.710 reviews
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Jackie Rooney's profile image
Jackie Rooney 
a month ago

I highly recommend The Bradley Agency to anyone who is looking to get either home or auto insurance (or both). My husband and I have been working with Bernadette the past 5+ years, and she has always been professional, punctual, and incredibly diligent in making sure every detail is handled with care. She takes the time to answer questions, explain coverage options, and ensure that you feel confident every step of the way. Every time I contact her, she is always willing to go the extra mile to find the best solutions for you... read more

DTrae Carter's profile image
DTrae Carter 
10 months ago

I cannot possible recommend The Bradley Agency to anyone in need of an insurance team that is accessible and will provide you clear communication. To boot, their lack of attention to important documents that were required to be filed (on their end) has cost me a significant amount of money in the long run, of course they will take no culpability for. It is a big regret of mine to trust this company. 

Claire Guyer's profile image
Claire Guyer 
4 years ago

I recently became a client of the Bradley Agency when shopping for lower rates. Bernadette and Catherine are so fast to reply to any questions I have, handled an auto glass claim I had in minutes, are always polite and super friendly, and handled all the paperwork when I recently purchased a new vehicle so all I had to do was sign one document! I’d recommend the Bradley Agency to anyone looking for auto insurance! 

Michael Beaudin's profile image
Michael Beaudin 
5 years ago

Upon moving to NY from NC, I immediately contacted the Bradley Agency for renters' and auto insurance through Erie Insurance. Through a combination of many errors, including a major one with my NC title, my registration was delayed and we learned that the only 2 states that won't accept another state's coverage are NC and NY ... this caused serious problems with the NCDMV's insurance department, twice requiring reissuing policies, effective coverage dates, etc.... my Bradley Insurance Team of Bernadette and Cathy, dealt with... read more

christina nicholson's profile image
christina nicholson 
5 years ago

Terrible! After almost 20 years as a client my husband had an insurance lapse....an oversight. Not one phone call from Bernadette to see what was going on or if we were getting correspondence! When spoken to Bernadette talked over us and down to us and let us know it isn't her responsibility to look out for her clients!! BEWARE! DO NOT DO BUSINESS WITH THIS AGENCY! 

Frequently asked questions about Bradley Agency

How is Bradley Agency rated?

Bradley Agency has a 3.7 star rating with 10 reviews. 

When is Bradley Agency open?

Bradley Agency is closed now. It will open tomorrow at 9:00 a.m. 

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