This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
BPU
- Electricity Suppliers
- Kansas City, KS
About this business
Location details
6632 Riverview Ave, Kansas City, KS, 66102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst power company I have ever experienced. Slow to fix issues and my power goes out several times every couple months it seems.
Completely inefficient. Website is unusable, no costumer service, no one communicates with each other. Called to ask about trees on my power line, sent me to someone’s personal sell. Said he would come look at it, never did and never answered the phone again. Trash service is terrible. Half the time doesn’t even get all the trash in the truck and always puts out can back to the wrong house (despite our house number being on it). Has never in the 3 years I have lived here picked up recycling, and there is no one to contact to... read more
5% fee out of nowhere. Didn't tell me before I paid. Only when I looked at the receipt. It showed the process fee. NO EMAIL I CHECKED SAYING THEY WHERE GOING TO START DOING THIS. ONLY FOUND OUT BY CALLING THEM AND AUTOMATED SYSTEM SAID IT. HORRIBLE
If I could give this company zero stars I would. It is the worst electric company in the Midwest. I cant believe they get away with what they get away with. They should face jail time for the injustice they put people through. They have zero customer service, zero service period. You cant even get a hold of any live person on the phone, and if you have an emergency they tell you to call 911, as if it is 911s problem to deal with BPU business. They want you to do everything online and have zero solutions. I am over it!!! Wors... read more
Terrible customer service and impossible to get information when needed. Water has been turned off for maintenance 4 times in one month, yet our bill remains expensive.
Frequently asked questions about BPU
How is BPU rated?
BPU has a 1 star rating with 1 review.
When is BPU open?
BPU is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com