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6632 Riverview Ave, Kansas City, KS, 66102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this company zero stars I would. It is the worst electric company in the Midwest. I cant believe they get away with what they get away with. They should face jail time for the injustice they put people through. They have zero customer service, zero service period. You cant even get a hold of any live person on the phone, and if you have an emergency they tell you to call 911, as if it is 911s problem to deal with BPU business. They want you to do everything online and have zero solutions. I am over it!!! Wors... read more
Terrible customer service and impossible to get information when needed. Water has been turned off for maintenance 4 times in one month, yet our bill remains expensive.
I have never called any company in my life where it has been so hard to get a hold of a human being. The phone services are the worst I have ever experienced. I tried to get a hold of them in multiple ways over multiple days. It was an absolute nightmare.
Been trying to get in touch with a real person for over a week. Left a call back number and never heard back, currently over an hour on hold. Electric bill is saying we used 4x more Kwh than last year same month same temp range. I even turned off the basement dehumidifier. Impossible to get help and prices just keep climbing. Bending over the working poor here in wyandotte making their fortunes off us.
I have moved out of the home and I need service shut off immediately
BPU has a 1.4 star rating with 67 reviews.
BPU is closed now. It will open tomorrow at 8:00 a.m.
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