Bowie-Cass Electric Cooperative , Inc

Joshua Couch 

on Google

a month ago

So my dad died in December and in August I took over payments. The whole account got switched into my name and I set up auto pay. A couple months went by and I logged in because of the power outage and I saw a bill so I paid it. Couple months later, I logged in and saw that I had another bill and paid it. My power was shut off this morning, there was no storm so I go out to the meter and it says off. I have no idea what was going on at the moment so I call. They told me $780 in fines and penalties since August. They charge m... read more

Jeff Estes 

on Google

2 months ago

Well, another stormy year has passed and I have to say, I have been fortunate to have maintained power, or at least have had it restored relatively quickly when compared to other providers in the area. So I will take the liberty to yet again, update my review and my star rating, (as I am CEO, president, director of the board and sole proprietor of my Google review account). In fairness, I will leave intact the rest original review and dramatic story and I will leave the first edit of that review unadulterated. Hopefully it w... read more

Hickaru Yumi Valdez 

on Google

4 months ago

If I can put 1negative star to y’all, I would. We’ve been trying to get a service to our land since 2022 and nothing has been done at all. Every time we call, y’all just keep saying our case has been place on “Matt’s” table and that he should be giving us a call. To this day, that engineer Matt has never called us not even once!!! And your customer service is TERRIBLE. You didn’t even apologize for the time you told us to drive 45 mins to your office in Douglasville to supposedly pick up the meter base that we ordered only t... read more

Billy Tefteller 

on Google

3 months ago

Thank you to the young man from Bowie Cass who came out today to repair a loose wire on the transformer. He was very polite and considerate. He had the problem repaired under 10 minutes, very professional. Also thank you to the office staff for setting it up for the same day. God bless you all. 

Michael Henry 

on Google

5 months ago

FYI: If you use their automatic payment feature and choose "due date" and not an actual date, your account will not be paid....and they will NOT remove late fees. My account was disconnected when my bill says "Auto Draft Do not pay"....smh. Still had to pay reconnect fee.