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Boston Volvo Cars Service Department
- Automotive
- Allston, MA
About this business
Location details
61 N Beacon St, Allston, MA, 02134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yesterday was the 9th time I was at this service asking them to please replace my IHU. It has been crashing for years now and every time they send me back home with a new software upgrade. The upgrades don't fix the problem and so I return, taking a day off work again, and we go through the same motions. But yesterday's upgrade was worse - it completely messed up the IHU. Now it crashes continuously and it is impossible to focus on driving. I wish there was more commitment to clients who purchase their Volvos at this dealers... read more
Omar was super helpful and provided great advice on how to proceed with my Volvo
I brought my S60 in for its 10,000 mile service and they forgot to do it. Straight-up forgot. Dropped it off first thing in the morning, called at 4PM to check on things, expecting to pick it up soon, and was told “oh, it must have fallen through the cracks.” I mean, I won’t be back, I can tell you that much.
Great service all around, and especially grateful to Carlos, the Service Director. He stayed late on a Saturday to help me with a last-minute tire replacement and software update, which was above and beyond. The whole experience felt easy and well thought out: I dropped the car off, got a loaner right away, received a clear walk-around video explaining what they were doing, paid through an email link, and picked the car up clean and fully charged. Everything was smooth, straightforward, and the work on the car was excellent.... read more
My initial experience at this Volvo service center was satisfactory. I took my car in to have a new key programmed as well as the 60k service package. The services were perhaps a bit expensive, but I figured that was par for the course taking it to the dealer and with what needed to be done. Less than a week after taking the car in I started receiving error messages and having major problems with the car not allowing me to lock it. The service center did kindly offer to look at it again for free since I had just been there. ... read more
Frequently asked questions about Boston Volvo Cars Service Department
How is Boston Volvo Cars Service Department rated?
Boston Volvo Cars Service Department has a 2.9 star rating with 28 reviews.
When is Boston Volvo Cars Service Department open?
Boston Volvo Cars Service Department is closed now. It will open at 7:30 a.m.
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