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Boston IVF
- South Portland, ME
About this business
Location details
778 Main St #2, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I would give zero stars if I could. The nursing team is a disgrace. After 3 rounds of IVF (6 transfer cycles), I thought the endless hormone shots, pregnancy loss, financial burden ect would be the worst of it... I was wrong. The most stressful and difficult part was dealing with the nursing staff. I was literally forgotten about MULTIPLE times in the middle of my treatment cycles. I believe their actions/inaction directly resulted in the failed cycles I experienced while being a patient at Boston IVF. If you're wondering ho... read more
Dr. Lannon is AMAZING. However, the rest of the team and communication is atrocious. Some of the staff are exceptionally kind, however, most are not. You would think working in such a sensitive and vulnerable area of medicine that everyone would be conscious of their tone, message delivery and overall communication - they are not. Even their automated phone system recordings sound like they're pissed that you've called and that you're a burden. Further, it is impossible to get someone to call you back, and they basically ref... read more
This clinic made an already heartbreaking journey so much harder than it needed to be. The communication from the nursing staff was incredibly frustrating. Their responses were slow or there was no response at all, while anxiously waiting for answers. After five failed transfers, I was told multiple times that my case would be reviewed by other doctors. That never happened. It felt like I was just being brushed off instead of truly cared for. Also going into my fifth transfer being walked back to the pacu the nurse asked if ... read more
I had a very disappointing experience with Boston IVF in Portland, Maine. Communication and follow-through were consistently poor throughout my time with them. It often took a long time to get any response, and I frequently had to follow up multiple times just to get basic information. One of the most frustrating issues was their referral process. I was told they had referred me to MaineHealth, but MaineHealth never received any information. I personally contacted MaineHealth three separate times, and each time they confirme... read more
She was so kind, warm, informative, positive and pleasant! I was really impressed with how well she explained the process and what will be happening next and answering all of my questions thoroughly!
Frequently asked questions about Boston IVF
How is Boston IVF rated?
Boston IVF has a 3.8 star rating with 66 reviews.
When is Boston IVF open?
Boston IVF is closed now. It will open at 9:00 a.m.
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