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Bose Service Centre

2.7

About this business

Location details

3/2 Holker St, Newington, NSW, 2127, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7103 reviews
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Stefanie Mudge's profile image
Stefanie Mudge 
on Google
4 months ago

BOSE SERVICE CENTRE IS NOT LOCATED AT THE ADDRESS LISTED!! NEW LOCATION IS NOT KNOWN, WASTE OF TIME 😡😡😡 

Alf Gulisano's profile image
Alf Gulisano 
on Google
6 months ago

No help with technical support, they did not recognise the serial number, I gave model number and no luck having tech support solve the issue, asked me if I had receipt, told them I purchased second hand from Marketplace, no receipt no help, last time I checked it is totally legal to buy second hand goods. I asked if I could take to service centre and had to go through hoops to arrange this, easier to find a unicorn, my time with Bose is done, will move to another brand as the equipment shuts down, the soundlink mini 2 does ... read more

John Minns's profile image
John Minns 
on Google
7 months ago

After hundreds of online purchases, I have never had a worse experience than attempting to buy online from Bose Australia. After a promised delivery in 48 hours, multiple virtual and phone conversations, it is clear that the operation in Australia is completely siloed. There appears to be no connection between sales, inventory, warehouse and finance. When things go wrong, blaming the customer is the go to approach. I understand things go wrong, but weeks later seeing no attempt to resolve from Bose is extremely disappointing... read more

Mark Azzopardi's profile image
Mark Azzopardi 
on Google
7 months ago

Product ordered weeks ago. Is now back in stock on website yet being told my order won’t ship for another two weeks. Pathetic. 

Jim Munro's profile image
Jim Munro 
on Google
9 months ago

Hasn't been there for at least four years 😭! Currently at Kingsgrove, but they don't accept drop-in. 

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Frequently asked questions about Bose Service Centre

How is Bose Service Centre rated?

Bose Service Centre has a 2.7 star rating with 103 reviews. 

When is Bose Service Centre open?

Bose Service Centre is closed now. It will open at 9:00 a.m. 

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