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Border Regional Family Medicine
- Family Practice
- Butterfield, TX
About this business
Location details
2270 Joe Battle Blvd, Butterfield, TX, 79938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Sanchez has helped me tremendously. She takes the time to listen and very knowledgeable. This office takes less time in and out within an hour
Been seeing Denise Sanchez NP, and she’s great, but the constant errors on MAs has really made me want to look into going somewhere else. Every time we go medication is sent to wrong pharmacy or is not the correct medication. This issue has been on going. When we call they seem to take forever to resolve the issue. I understand we are not the only patients and they probably have tons on patient cases but a simple pharmacy change can’t take a week to be resolved.
I agree with the other comments that having any contact via phone with them is a difficult task. I've been hung up on, left on hold for 30 minutes, and was told that I need to call back at 4 (it was 2:55 at the time) because their medical assistant was out and the person on the phone couldn't answer my questions. Wouldn't it be common courtesy to have them call me back? I have also had troubler with the office sending my medications to my pharmacy, and having them authorize referrals for me. It's been a headache. If it wasn'... read more
Continue to have issues with this place, I left messages on the portal they supposedly use and I never get a response. I called to schedule an appointment, come appointment day apparently I never called and schedule an appointment even though I did. The receptionist tells me I never called them even though I have the call note on my phone. This place is horrible, unorganized and takes no responsibility unless you tell them something.
Poor service appointment was at 2:45 wasn’t seen till an hour later n then just to be told that i couldn’t get my anual appointment because my insurance wouldn’t cover till due date for yearly wellness checkups something that should’ve been told before setting up appointments if they already have my file (Don’t respect appointment Time) (Lack of informing patients) Joe battle
Frequently asked questions about Border Regional Family Medicine
How is Border Regional Family Medicine rated?
Border Regional Family Medicine has a 5 star rating with 1 review.
When is Border Regional Family Medicine open?
Border Regional Family Medicine is closed now. It will open at 8:00 a.m.
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