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Border City Orthopedics

3.2

About this business

Location details

1512 N Zaragoza Rd #3-4, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Tue9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Wed9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Thu9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Fri9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
3.226 reviews
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Courtney Hunter's profile image
Courtney Hunter 
2 months ago

My mother has been a patient at Border City Orthopedics and unfortunately, this has been an extremely frustrating and distressing experience for her. It has been very difficult to watch her go through this ongoing situation. For an extended period of time, she has been trying to obtain a single document that requires a signature. Despite repeated attempts, this has not been completed. She has made numerous phone calls that go unanswered and has left multiple voicemails without receiving any response or follow-up. My mother i... read more

Chris Hutchinson's profile image
Chris Hutchinson 
3 months ago

The reviews truly don’t come close to explaining how bad this place actually is. While the doctor himself may be skilled, his ability is completely overshadowed by incompetent staff. They repeatedly failed to plan properly, retrieve necessary documents, or send paperwork on time. Basic tasks you would expect from any professional office. The lack of organization and communication was astounding. The staff was unprofessional, underqualified, and created unnecessary stress at every step of the process. It’s upsetting to see sk... read more

Brandie Vazquez's profile image
Brandie Vazquez 
a year ago

Dr. Fernandez did a great job on my ACL reconstruction procedure in September. He had me go to physical therapy first and determined I needed surgery because my knee was still pretty unstable. I was able to have surgery rather quickly. 6 months later my knee feels good and the scarring is minimal. The staff was nice also. 

Malcolm Montgomery's profile image
Malcolm Montgomery 
a year ago

Dr. Fernandez and his staff have always been helpful. My surgery went well and my knee replacement is doing very good. I am happy with my outcome. 

Linda P's profile image
Linda P 
a year ago

Went to this Dr For evaluation on my hip pain, Sent me to clinic for injection procedure wasn't covered never heard back from office again. Charge $35 for paperwork? No thanks. 

Frequently asked questions about Border City Orthopedics

How is Border City Orthopedics rated?

Border City Orthopedics has a 3.2 star rating with 26 reviews. 

When is Border City Orthopedics open?

Border City Orthopedics is closed now. It will open on Monday at 9:00 a.m. 

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