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Borcherding Buick GMC Service Center
- Automotive
- Cincinnati, OH
About this business
Location details
9737 Kings Auto Mall Rd, Cincinnati, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an appointment to see a nice used truck they had advertised online. I made it clear that if the truck was as good as it looked online, I was purchasing same day. When I arrived at the dealer no one knew what was going on. Turns out that the truck wasn't even on the lot, it was at some shop getting paint correction. The internet sales manager who set up the appointment didn't bother to communicate with anyone at the dealer to let them know I was coming, or to ensure that the truck was available. I told them that I made... read more
Good service but my only complaint is they never offer to wash my car with my service but I've heard other ppl say they were offered
If I could chose negative stars I would, we scheduled service on our new GMC Yukon which has a problem with the air suspension, this was the second time for the problem in a short amount of time (2 days). The first dealer did not fix the problem, so we decided to bring it to Borcherding who has better reviews(thinking they pay for these 5 star reviews now). This is my wife's car and she's a busy person and doesn't have time to wait 4-5 hours or more while the service people diagnose this issue the first dealer couldn't fix. ... read more
When I purchased my Acadia, It came with a lifetime warranty for the drive train. Now, after years of getting my car serviced by this dealership, I am told the years ago, the dealership was sold and the warranty is no longer being honored. I don't care about the rationale. I know that my car was sold with this warranty and believe this is a breach of my agreement. Rather than fight for what is right, I will choose to take this info into account when I have my vehicle serviced in the future and more importantly, will take it ... read more
Good service, pleasant people
Frequently asked questions about Borcherding Buick GMC Service Center
How is Borcherding Buick GMC Service Center rated?
Borcherding Buick GMC Service Center has a 4.6 star rating with 314 reviews.
When is Borcherding Buick GMC Service Center open?
Borcherding Buick GMC Service Center is open now. It will close at 6:00 p.m.
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