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9737 Kings Auto Mall Rd, Cincinnati, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service but my only complaint is they never offer to wash my car with my service but I've heard other ppl say they were offered
If I could chose negative stars I would, we scheduled service on our new GMC Yukon which has a problem with the air suspension, this was the second time for the problem in a short amount of time (2 days). The first dealer did not fix the problem, so we decided to bring it to Borcherding who has better reviews(thinking they pay for these 5 star reviews now). This is my wife's car and she's a busy person and doesn't have time to wait 4-5 hours or more while the service people diagnose this issue the first dealer couldn't fix. ... read more
When I purchased my Acadia, It came with a lifetime warranty for the drive train. Now, after years of getting my car serviced by this dealership, I am told the years ago, the dealership was sold and the warranty is no longer being honored. I don't care about the rationale. I know that my car was sold with this warranty and believe this is a breach of my agreement. Rather than fight for what is right, I will choose to take this info into account when I have my vehicle serviced in the future and more importantly, will take it ... read more
Good service, pleasant people
The place was under staffed. The people who make appointments. They don't communicate with the service center staff . I scheduled an appointment. When i arrived. They didn't know about my appointment . Even though i got a call, text and email for me to confirm the date. Which I did. They was so over booked and under staffed. It took 1 1/2 month to even get in. I purchased 3 service appointments, when i bought the truck. I will not likely use. Because of the scheduling and staff isuues. to their credit the people working ther... read more
Borcherding Buick GMC Service Center has a 4.6 star rating with 313 reviews.
Borcherding Buick GMC Service Center is closed now. It will open on Monday at 7:30 a.m.
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