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Bootleg Bar-B-Q
- Restaurants
- Louisville, KY
About this business
Pit-smoked lean and tender barbequed meats, made from scratch side fixin's, country desserts, and more! Louisville Kentucky's only authentic barbeque restaurant!
Location details
9704 Old Bardstown Rd, Louisville, KY, 40291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bootleg BBQ just lost my respect after seeing what I just saw.. there was a funeral procession going through mt Washington and a driver in one of their delivery vans (with bootleg BBQ written large down the side of the van) was honking at traffic yelling wtf and getting mad... it.was VERY disrespectful and incredibly ignorant of this man.. I have called to complain- but this is not a very good representation to your company to have someone who cannot take a few minutes to allow a procession to go through!! very distasteful..
Business response:
Shawna- once again, we very much appreciate you calling today to tell us about this, and we sincerely apologize for the behavior you observed today. You can rest assured this incident will be reviewed and addressed immediately, as we clearly agree this conduct is inconsistent with the values that we strive to embody here at Bootleg.
i will never be back here!! everyone that answers the phone is completely rude! you cant even walk up to order food without a "Karen" from inside get pissed at you. This place can take BBQ amd shove it!!
RecommendedWe ordered food to go tonight. I don't like potato salad but I ate two helpings of Bootleg's. The cobbler breading tastes like my granny made them. 🙌🏽🙌🏽🙌🏽
Best wings in Louisville and we love the twice baked potatoes!! Love this place!!
Just tried Bootleg for the first time. Great quality food and great customer service. You have to try it out. Will definitely be coming back.
Love the pulled pork sandwich. And the potato salad is the best.
Very nice food runner. Food was great! Ribs were tender my favorite sauces were the sweet and the spicy. I pulled the pork meat right off the bone and dipped in both. I’ll definitely go back.
My husband and I have eaten at Bootleg since it was in a little shack and it used to be good but sadly they have sacrificed quality for appearance. We stopped at Bootleg in Early March to pick up our to go order. upon arriving at home we opened our food only to find my husbands ribs which were not cheap burnt pitch black and my mashed potatoes tasted like a salt lick and were inedible! We were highly disappointed to say the least so I called Bootleg and spoke with someone claiming to be the manager. I admit my husband was do... read more
Business response:
Heather, we are so very sorry, we do remember your call and our commitment to make things right by you. Unfortunately amidst the breakout of the pandemic, with government guidance, shutdown orders & responses changing daily, things were a little bit hectic for us at the time & we messed up and failed to get your gift certificate out to you. That said, we stand by our words- we are sorry that your food wasn’t of the quality that we strive for, we’re sorry that we missed our opportunity to resolve this for you in a timely fash... read more
Frequently asked questions about Bootleg Bar-B-Q
How is Bootleg Bar-B-Q rated?
Bootleg Bar-B-Q has a 4.3 star rating with 1,756 reviews.
When is Bootleg Bar-B-Q open?
Bootleg Bar-B-Q is closed now. It will open on Monday at 9:00 a.m.
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