This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Boot Barn
- Recreation
- Gallup, NM
About this business
Location details
804 US-491, Gallup, NM, 87301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Good place to shop
Worst customer service ever, if I could give zero stars I would. Workers are rude & have no customer service abilities refused an exchange that was purchased 2 days prior. "There's some wear on the boots" half of your boots on the shelf appear that way, scoff marks on just about every single boot. Was not even asking for a return just an exchange. Manager is never available either.
The manager Hailey provided terrible customer service. I purchased my items earlier today. And requested if she could kindly pull up my receipt. She as the "Manager" said that it wasn't possible For her to look up my purchase because I paid cash and could only do an exchange. They have a record of my purchase via phone number. But refused to reprint my receipt. Thank you for your terrible customer service. I will drive to ABQ and shop at Cavender's from here on out...
We ran it for an impulse buy with 30 minutes until closing. Staff were cleaning and doing their closing procedures. I had to see out an employee. A knowledgeable person about boots, fits, socks, durability helped me for most of my questions. Thanks. Be sure to sign up for rewards.
Good variety of merchandise
Frequently asked questions about Boot Barn
How is Boot Barn rated?
Boot Barn has a 4 star rating with 214 reviews.
When is Boot Barn open?
Boot Barn is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com