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431 W Esplanade Dr, Oxnard, CA, 93036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Blanca has the absolute worst customer service. I bought a pair a shoes, shoes got lost and I received the shoes 3 weeks later from the purchased date. Came to exchange the shoes and she completely refused to exchange them. From the beginning of the interaction, she showed no interest whatsoever in trying to help us. She was not only rude to us, but she was rude to her associate.
Love Boot Barn! Great selection of Carhartt and other brands. Wish they sold more Ariat clothes in store locations. Overwhelming selection of boots and work boots for any person. Staff in Simi Valley and Thousand Oaks are great. Great rewards program for valued and dedicated customers. Stores are well organized and merchandised with something for everyone. Website isn’t nicely presented with ease of use and clarity, (and some great photos).
I had a very disappointing experience with the store manager during my recent visit. Unfortunately, the level of professionalism and customer service was far below what I expected. The manager was noticeably rude not only to customers but also to her own employees. Instead of being helpful or supportive, she appeared dismissive and unwilling to assist when questions or issues arose. As a customer, it was uncomfortable to witness employees being spoken to in a disrespectful manner while also feeling that our concerns were not... read more
Friendly staff and very helpful.
Boot Barn has a 4.3 star rating with 377 reviews.
Boot Barn is closed now. It will open at 10:00 a.m.
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