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Bonsai Outlet

4.2

About this business

Location details

914 S Main St, Bellingham, MA, 02019, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.269 reviews
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david baru's profile image
david baru 
on Google
3 months ago

I bought my first bonsai which arrived 8 days ago. It was packed carefully and beautifully Unfortunately leaves began yellowing and dropping within 24 hours. I have written to the company three times in the 8 days to get answers and help on what to do. Being a novice, I am very concerned. Thus far I have received no answers to my queries. The support really sucks!! Beware! 

Elsa C Lorenzo's profile image
Elsa C Lorenzo 
on Google
9 months ago

My lush, pretty bonsai is a gift from my generous, thoughtful friend♥️and was delivered on 6/19/24 (ref. First three pictures) It was packed protectively with a wooden Bonsai Starter Kit, the craftsmanship of which is impressive! With the above criteria, I rate it a 5-star. However, there is no information with the tree, in the brief Indoor Bonsai Care (IBC) or in the Survival Guide (SG) as what its name is. I am highly interested in its name. I do not know what kind of tree this is. Is it a tropical or subtropical tree? The... read more

Miguel's profile image
Miguel 
on Google
10 months ago

The bonsai came with some sign of damaged leaves. A day later it started loosing leaves. Every day since, it has lost leaves. I reached out to their customer service and was told it is normal for the bonsai to loose ALL its leaves. Had I know I would get a bonsai with no leaves I would have never purchased anything. Buyer beware…you might end up with a bonsai with no leaves. 

jim tate's profile image
jim tate 
on Google
a year ago

We received a bonsai tree as a gift, now we needed to report it. We looked through the website and found a pot that met our needs. Order was promptly sent in a safe package. We are delighted with the results and the pot. 

Sanjay Nadesan's profile image
Sanjay Nadesan 
on Google
a year ago

Ordered a bonsai for delivery. Even though it listed as shipped, nothing ever arrived. Did not reply to my emails. The word “fraud” “scam” come to mind, but in reality this is just a terrible company and should not be used. 

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Frequently asked questions about Bonsai Outlet

How is Bonsai Outlet rated?

Bonsai Outlet has a 4.2 star rating with 69 reviews. 

When is Bonsai Outlet open?

Bonsai Outlet is closed now. It will open tomorrow at 9:00 a.m. 

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