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Boll & Branch Home Office

3.0
  • Summit, NJ

About this business

Location details

1 Prospect Street, Summit, NJ, 07901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.066 reviews
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A T's profile image
A T 
a month ago

I spent a lot of money on purchasing these sheets. Yes, they do come in a nice box with a bow on it but the sheets themselves are cheaply made and wear out very soon and tear very easily. Very thin. Definitely not worth the hype and money. I just threw mine out because of rips and order a $139 set of queen sheets on Amazon and they were delivered today. So much better quality and thick and should not wear out soon, and very comfortable. B&B customer service is also subpar. When I called to complain that my top sheet ripped a... read more

Tommy Shinn's profile image
Tommy Shinn 
9 months ago

Doing business with Boll & Branch has been wonderful — their shipping is flawless, customer service is top-notch, and I absolutely love every product I’ve ever received. It makes me proud to sleep on American-made sheets. My mom has been a customer forever, and we can’t wait for our next purchase. Thank you so much — happy holidays! 

Beth Spiker's profile image
Beth Spiker 
10 months ago

Purchased a set of sheets in 2022. The fitted sheet looks like it is about to shred, the seams are ripping and on of the pillow cases has a 4” rip. Wrote in to customer service and was told that if you used them everyday you will need to replace after 2 years. Then I was offered a coupon code that was the same as the one available on the website. Very disappointed in the quality and service. 

Tommy Gibbons's profile image
Tommy Gibbons 
a year ago

Have these on every bed in our house and people love and appreciative them! 

R. N.'s profile image
R. N. 
a year ago

Boll & Branch’s (B&B) customer service is as dreamy as their sheets and bedding. Their caliber of customer service elevates shopping to an entirely new level. At 4:50 p.m. on a Friday afternoon, I reached out to B&B with what I thought was a quick question about their sheets. Within minutes after speaking with Rachel M., I realized I had many more questions. Despite nearing the end of her shift, Rachel M. cheerfully provided clarity, shared recommendations, and offered a design consultation to create the bedroom look I wante... read more

Frequently asked questions about Boll & Branch Home Office

How is Boll & Branch Home Office rated?

Boll & Branch Home Office has a 3 star rating with 66 reviews. 

When is Boll & Branch Home Office open?

Boll & Branch Home Office is open now. It will close at 6:00 p.m. 

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