Bolivar Electric Dept

Shannon Lain 

on Google

2 weeks ago

While this utility department is the only source of utilities for Hardeman County residents, they know it and they treat their customers any way they feel. HORRIBLE customer service over the phone by Esther. Spoke with supervisor who made the excuse that they ONLY RUN HALF STAFFED ON Friday. ???? No excuse to tell a paying customer looking for assistance with a bill amount because my bill wasn't delivered in the mail for that month that she expected me to choose another extension for assistance the next time I called because... read more

Meemaw Valley 

on Google

2 months ago

Made it to the company around 3:15pm. Drive thru window was closed. Attempted to pay inside, but doors were already locked. Checked BEA website and it showed they closes on Fridays at 3:30pm. Several customers driving up after me were also trying to pay their bill. Bad customer service!!! 

Ashley “Funsize” Savage 

on Google

a year ago

Power go out all the time … it’s been out 5 hours so far food ruined … they not telling what’s going on the weather not bad like what’s the problem … 

T C 

on Google

a year ago

I have had BEA services for +3 years with no issues. During storms and outages, power seems to be restored within reasonable amount of time. Most recently, I called to report my utility pole light was out. Within 25 mins they were on my property and had it repaired. 

Katie Harris 

on Google

a year ago

BEA is one of the worst electric companies to deal with in my lifetime. Their Pay As You Go program is a joke and in this economy a $600 bill is just not doable for the regular monthly payments at this time. Time and time again we have paid MULTIPLE times in 30 minute windows or more and the PAYG system will still throw something like $0.93 owed. At least half of the time, the workers say their third party payment system failed despite our money being out of our account. 0 stars if possible. I by no means have qualms with di... read more