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Boerne Dodge Chrysler Jeep Ram Service Center
- Automotive
- Boerne, TX
About this business
Location details
30300 I-10, Boerne, TX, 78006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I rarely leave negative reviews, but my experience with Boerne Dodge Chrysler Ram was extremely disappointing. I brought my black Dodge Ram 1500 Big Horn in for suspension work and expected a level of communication and attention to detail that simply never happened. First, the dealership installed bright red upper control arms on my truck without ever contacting me to discuss the appearance or ask whether I wanted components that matched the rest of the vehicle. While the parts may be mechanically acceptable, installing high... read more
Where to start?! Booked in for a simple oil change on a brand new Ram truck (by appointment). Took 2 hours to get finished. Was told there was a delay because mechanics were rotating on lunch break. Finally at checkout, I was told everything was checked and serviced including tire pressure. Jumped in and my TP light is on. (see photo of TPS system - they didn’t even touch the tires). Got home to check oil and filter to insure it was done. The entire underside of my truck is covered in oil. They couldn’t be bothered to wipe e... read more
Please do not go here for repairs of your vehicle. I had service technician named Colin Dolen. The minute he showed up I knew this guy didnt care for customer service and could careless about your situation but I gave him benefit of the doubt. They had told us it would take 3 days with the car. Drop it off Tuesday Aug11 around 1pm called Thursday 14th and they said well you drop it off later so we should have a answer tomorrow Friday and it can take up to 5 days not 3 .I will call you he never did. We called Saturday they sa... read more
Been to this location twice, honestly, just not impressed with the service, the prices, or the customer service. Definitely will not return and not buying a vehicle from this dealership or dealer group.
I’ve taken my jeep here several times and always great customer service. Shoutout to Ruben Rodriguez who helped me with getting a loaner after finding out my jeep was going to be in shop for several weeks because of a recall issue. I really appreciate his help.
Frequently asked questions about Boerne Dodge Chrysler Jeep Ram Service Center
How is Boerne Dodge Chrysler Jeep Ram Service Center rated?
Boerne Dodge Chrysler Jeep Ram Service Center has a 2 star rating with 8 reviews.
When is Boerne Dodge Chrysler Jeep Ram Service Center open?
Boerne Dodge Chrysler Jeep Ram Service Center is closed now. It will open tomorrow at 7:00 a.m.
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