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Bob Utter Ford Service
- Automotive
- Sherman, TX
About this business
Location details
2525 Texoma Pkwy, Sherman, TX, 75090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently took my Truck here to be fixed. They were great to work with and took good care of me.
I originally purchased by Kia Telluride in McKinney but live in Sherman so when the engine warning light came on I took it to Bob Utter because it was so much closer. Was told the engine harness had been chewed through by a rodent. Warranty doesn't cover it so we went through insurance. Our insurance company sped up their claims process because the car was inoperable and we were down to one car. No problems on that side of things. The issue I had is the absolute lack of communication from Scott. Getting updates from him was ... read more
I took my 2020 Lincoln Nautilus in for warranty work, Jason and the service team rebuilt the transmission and fixed the backup camera and back hatch... best 100 i ever spent. Jason was super friendly and the team had us in a loaner car until the transmission was rebuilt. These guys work for their customers. We are glad to have them as our Warranty service team.
SERVICE & PARTS: These guys are stellar! I make the 45 minute drive up from McKinney because Bob Utter Ford’s service and parts department is THAT much better than any Ford dealer in the entire DFW metroplex; I live less than 5 minutes from a Ford dealership and I still make the drive up here. I’ve bought parts here that 1. Metroplex dealers didn’t have in stock, and 2. Were way more reasonably priced than other dealers. I bring my trucks here for service as well because the service advisors are always friendly, play no game... read more
A old disabled couple I know recently took their few year old Kia they bought from BOB UTTER KIA back for an engine miss. It turns out that there was 1 fuel injector wire chewed in half by a rat. Instead of soldering in a new $5.00 pigtail their PARTS CHANGER installed a complete new engine wiring harness to the tune of $2600.00! That was there food money for a year. Shame on Scott the service manager for allowing their PARTS CHANGER to rip these people off like that. I hope Bob Utter enjoys his next steak he has. Bob Utter ... read more
Frequently asked questions about Bob Utter Ford Service
How is Bob Utter Ford Service rated?
Bob Utter Ford Service has a 3.9 star rating with 31 reviews.
When is Bob Utter Ford Service open?
Bob Utter Ford Service is closed now. It will open at 7:30 a.m.
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