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Bob Tomes Pre-Owned
- Automotive
- McKinney, TX
About this business
Location details
900 S Central Expy, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Used car department does NOT honor online price. They mark the car up $5200 then knock it down to $2000 and and act like they are doing a favor. The manager Ricky stood over us and talked down on us, didnt even care to sit down as we sat in the sales desk. I've bought many cars, never had an experience like this. I sold cars for years and I never played games like this to my customers. It took over an hour just to get a print out of all the numbers and they wouldn't even honor the price we agreed upon because somehow they fo... read more
I am extremely disappointed with my experience at this dealership. I was assured over the phone that the car I was interested in would be priced at $25,000. I took time off work and made a long trip to come see it. But once I got there, they showed me paperwork with a price of $33,000 instead. That's an outrageous bait-and-switch. It’s completely unacceptable to mislead customers like this. I wouldn’t trust them at all and I strongly recommend others stay far away.
Following a positive initial experience with our salesperson, Cassandra, the transaction was negatively impacted by the actions of Sales Manager James. The following issues arose during the negotiation process: 1. Restriction to in-house lenders, citing Bob Tomes' policy. 2. Prohibition of bank wire transfers. 3. An increase of two percentage points in the interest rate. 4. Demonstration of inadequate interpersonal skills. These actions, particularly the imposition of non-negotiable aftermarket add-ons without prior consent ... read more
I flew from Lubbock to buy TWO cars. One for myself and one for my son. Dylan was awesome, but after driving the car I liked over a 2 day period, I went to discuss/purchase after explaining I wanted the front end looked at because it was making noises different from the smooth ride of other cars I had drive of the same make and model(I liked the color of this one so much more). When Dylan brought in his manager to me, the manager said it had not been inspected yet, but if I wanted to buy it, he would have it inspected and lo... read more
Frequently asked questions about Bob Tomes Pre-Owned
How is Bob Tomes Pre-Owned rated?
Bob Tomes Pre-Owned has a 3.7 star rating with 39 reviews.
When is Bob Tomes Pre-Owned open?
Bob Tomes Pre-Owned is open now. It will close at 9:00 p.m.
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