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Bob Tomes Pre-Owned
- Automotive
- McKinney, TX
About this business
Location details
900 S Central Expy, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Gabriel was very helpful and kind during the whole process and took the time to show us around. My husband and i are very happy with our new car. Will definitely be returning to him for our next car
Used car department does NOT honor online price. They mark the car up $5200 then knock it down to $2000 and and act like they are doing a favor. The manager Ricky stood over us and talked down on us, didnt even care to sit down as we sat in the sales desk. I've bought many cars, never had an experience like this. I sold cars for years and I never played games like this to my customers. It took over an hour just to get a print out of all the numbers and they wouldn't even honor the price we agreed upon because somehow they fo... read more
I am extremely disappointed with my experience at this dealership. I was assured over the phone that the car I was interested in would be priced at $25,000. I took time off work and made a long trip to come see it. But once I got there, they showed me paperwork with a price of $33,000 instead. That's an outrageous bait-and-switch. It’s completely unacceptable to mislead customers like this. I wouldn’t trust them at all and I strongly recommend others stay far away.
Following a positive initial experience with our salesperson, Cassandra, the transaction was negatively impacted by the actions of Sales Manager James. The following issues arose during the negotiation process: 1. Restriction to in-house lenders, citing Bob Tomes' policy. 2. Prohibition of bank wire transfers. 3. An increase of two percentage points in the interest rate. 4. Demonstration of inadequate interpersonal skills. These actions, particularly the imposition of non-negotiable aftermarket add-ons without prior consent ... read more
Frequently asked questions about Bob Tomes Pre-Owned
How is Bob Tomes Pre-Owned rated?
Bob Tomes Pre-Owned has a 3.8 star rating with 40 reviews.
When is Bob Tomes Pre-Owned open?
Bob Tomes Pre-Owned is open now. It will close at 9:00 p.m.
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