Bob’s Discount Furniture and Mattress Store

larryf67 

on Superpages

9 years ago

Absolutely horrible customer service! We purchased a living room set, which was scheduled to arrive today. When it arrived, the delivery team would not take the old furniture out of the house. My wife and son were the only ones home, so I went home to help. When I arrived, I saw two grown men sitting in the truck watching my 9 year old son struggling to get the furniture out of the house. I was outraged and told them off and told them to keep the furniture. These lazy men are a disgrace! We'll buy from someone else and will ... read more

anonymous 

on Superpages

11 years ago

The three stars is only for Customer Service. First, I would like to say, Thank You Steven Fils for your amazing Customer Service. You were so helpful, kind and very clear about what we could expect. I just wish you were there for our merchandise pickup. This part would rate no where compared to your help because the product we received was not what we paid for, nor was it the same quality, or even the one you marked sold with our name on it. A major disappointment & inconvenience since there was no way of your facility comi... read more

anonymous 

on Superpages

11 years ago

The three stars is only for Customer Service. First, I would like to say, Thank You Steven Fils for your amazing Customer Service. You were so helpful, kind and very clear about what we could expect. I just wish you were there for our merchandise pickup. This part would rate no where compared to your help because the product we received was not what we paid for, nor was it the same quality, or even the one you marked sold with our name on it. A major disappointment & inconvenience since there was no way of your facility comi... read more

anonymous 

on Superpages

11 years ago

The three stars is only for Customer Service. First, I would like to say, Thank You Steven Fils for your amazing Customer Service. You were so helpful, kind and very clear about what we could expect. I just wish you were there for our merchandise pickup. This part would rate no where compared to your help because the product we received was not what we paid for, nor was it the same quality, or even the one you marked sold with our name on it. A major disappointment & inconvenience since there was no way of your facility comi... read more

anonymous 

on Superpages

11 years ago

Thank You Steven Fils for your amazing Customer Service. You were so helpful, kind and very clear about what we could expect : ) I wish you were there for our merchandise pickup because the product we received was not what we paid for, nor was it the same quality, or even the one you marked sold with our name on it. A disappointment & inconvenience since there was no way of your facility coming to pickup, and we had to bring the mattress set back, lost a days work, and spent a bit of time on the phone with Bob's. I'm thankfu... read more

anonymous 

on Superpages

11 years ago

The three stars is only for Customer Service. First, I would like to say, Thank You Steven Fils for your amazing Customer Service. You were so helpful, kind and very clear about what we could expect. I just wish you were there for our merchandise pickup. This part would rate no where compared to your help because the product we received was not what we paid for, nor was it the same quality, or even the one you marked sold with our name on it. A major disappointment & inconvenience since there was no way of your facility comi... read more

anonymous 

on Superpages

13 years ago

BUYERS BEWARE! Terrible experience with this store. Unreliable, no qualitu in their products 

palading4563 

on Superpages

14 years ago

i bought a sectional couch about a year n ahalf ago n it is a LEMON, a piece of garbage. THE SPRINGS R TOTALLY COLLASPED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

sheilalsmith63 

on Superpages

14 years ago

I couldn't let this go by without putting in my two cents. I went to Bob's and purchased a living room set, dining room set, 2 bedroom sets and a dresser and extra night stand. Alot of furniture right? well out of all the furniture that has been purchased the only thing they have not had to come out to repair or replace so far is my bedroom set. 2 days after I received my living room set it was discontinued. I found this out after I noticed the entire bottom coming off the sofa which could not be repaired and after spending ... read more