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Bob Palmer's Chancellor Motor Group

4.6

About this business

Bob Palmer's Chancellor Motor Group is an automotive dealership located at 2820 Highway 15 N. You can find GM parts, auto repair services, and new and used vehicles at this Laurel auto dealer. 

Location details

2820 Mississippi 15, Laurel, MS, 39440, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.6641 reviews
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Carl P's profile image
Carl P 
a year ago

Avoid any mechanic work at this dealership. Incompetent and indifferent work ruined my vehicle and cost me over $10,000 for substandard labor after months of calls. This was a well tuned and serviced 2012 car that was brought in for a small oil leak. Each time I tested the car after they did repairs, it sounded like someone poured rocks in the engine and differential. Finally, the service manager said that my car needed a new engine because the crank shaft was off center. If they had had caught this during the multipoint ins... read more

LeeAnn L's profile image
LeeAnn L 
a year ago

I do not recommend this dealership. They wanted to do the deal over the phone without even driving the SUV. After numerous text he still would not give me the interest rate so I could make a better informeddecision. I was approved for loan but was over my budget. I was scheduled to review paperwork 8/26/23 with finance manager to see what we could do to make the deal. 15 minutes later I got a text stating SUV was sold. Very shady dealing at this dealership and unprofessional. 

Sassygirl63's profile image
Sassygirl63 
5 years ago

My husband bought a truck from this dealership and the pressure and hoops were horrible. We had great credit and aftwrwatd we received a cooy if credit report shiwing thwy ran numerous credit checks through several companies without our knowledge. Also the truck bed had been painted and we were told the truck had never had any damage. Lie, lies... We could never get them to respond or take care of the issues. Nothing but run around. They needed to shut their scammming doors.The salesman name was Brandon. 

Latonya B.'s profile image
Latonya B. 
8 years ago

I went in to Bob Palmers in Laurel, Ms to purchase a used vehicle. I found a 2005 Nissan Maxima and paid $4200.00 cash. I asked was there any issues with the vehicle and was told that the only issue was that the rear window would not go down. I left the dealership and made it home only to realize that the car had run hot. Not even a 10 min drive. I called back and was assured that they would fix the issue and advised to bring the vehicle in the next morning. I arrived there and was charged over 100.00+ dollars and told it ne... read more

Frequently asked questions about Bob Palmer's Chancellor Motor Group

How is Bob Palmer's Chancellor Motor Group rated?

Bob Palmer's Chancellor Motor Group has a 4.6 star rating with 641 reviews. 

When is Bob Palmer's Chancellor Motor Group open?

Bob Palmer's Chancellor Motor Group is closed now. It will open tomorrow at 9:00 a.m. 

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