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Bob Hook Chevrolet Service
- Automotive
- Louisville, KY
About this business
Our skilled and detail-oriented team loves serving your automotive needs. That means when you visit our Louisville, Kentucky showroom, you can count on a positive auto service experience, which includes only genuine Chevrolet parts. Whether you’re interested in a simple oil change or tire rotation or you’ve come across a problem that needs to be repaired, our team will work to get you back on the road with a focus on safety, quality and efficiency – because we know nothing is more important to you. If you&r... read more
Location details
4144 Bardstown Rd, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
My son bought a Chevy Blazer from Bob Hook, he has only taken it to them for service. 2 months ago he started having transmission issues so he took it in. After calling several times leaving messages I called the salesman to have the service department tell us he could pick it up. They said drive it and we'll call to have it brought in and fixed in 3-6 weeks. The Blazer now has engine light on and transmission is totally out. They haven't done the first thing to make it right!!! No service loaner, no nothing. If I could give... read more
I’m extremely disappointed in the level of service I received. I dropped my car off expecting it to be looked at within a few days, as I was told. A full week passed before I was contacted — only to receive a very high repair estimate, along with a charge for diagnostics. Due to the delay and lack of communication, I ended up spending a significant amount of money on a rental car while my vehicle sat untouched. I’ve been a loyal Chevy owner for over a decade, and this experience has made me question the reliability and trans... read more
3 hours for a oil change then then i needed my head lights replaced and they replaced one so they had to take the car back. He offered a new filter and now when i turn on my ac it makes noises and i even arrived early. I also mentioned a knocking noise in the back of my car and he said yeah that’s what happened to these cars instead of trying to tell me what it is and then said it will be 3-5 days which is long for my car to be in the shop and they never have loaner cars or any other similar services
Went looking for a new vehicle. Bill Dabney's provide exceptional salesmanship. We walked away with a new car. This was my 3rd vehicle that I got from Bob Hook Chevrolet and I always leave happy!
Even though they did not have my part like they said they did I was still very pleased with the friendliness there as well as my Shuttle ride all over very pleased
Frequently asked questions about Bob Hook Chevrolet Service
How is Bob Hook Chevrolet Service rated?
Bob Hook Chevrolet Service has a 4.3 star rating with 513 reviews.
When is Bob Hook Chevrolet Service open?
Bob Hook Chevrolet Service is open now. It will close at 6:00 p.m.
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