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Boatsetter

3.4

About this business

Location details

190 S LaSalle St UNIT 2100, Chicago, IL, 60603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.453 reviews
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Anonymous User's profile image
Anonymous User 
on Google
5 days ago

We had an awesome boat ride yesterday. Captain Bob was very knowledgeable. We made some fantastic memories. He even made a video for.us! It was a perfect experience. We highly recommend Captain Bob and plan to go again on a future visit to.Chicago. The boat was very clean. Captain Bob clearly makes safety a number one priority. He also entertained us throughout the journey with interesting facts and stories. We opted for his music selection and that was great, as well. 

laura thapthimkuna's profile image
laura thapthimkuna 
on Google
a year ago

Boat setter please require some kind of etiquette training for the people running the boats. Captain Jim was verbally aggressive and attempted to use intimidation when he wasn’t happy with the first tip given to him. He gave a "free upgrade" to catamaran boat, that I now know was just a scam to try get avoid using this app to rent out the higher priced boat and pocket cash tips. At end of the cruise, I was giving him cash for a tip, he got verbally aggressive, telling me I didn't give him enough percentage of a tip and that ... read more

dawn l's profile image
dawn l 
on Google
a year ago

SCAM BEWARE!!! I booked with AMANDA on Boatsetter. She scammed me, cancelled an hour before the celebration, THEN BOATSETTER TRIED TO GET ME TO BOOK AGAIN AND SPEND ANOTHER 1k. THEY ARE A WHOLE SCAM. They used my credit card to buy movie tickets and I had to dispute every single charge. Terrible experience, karma will come. 

Olivia Stewart's profile image
Olivia Stewart 
on Google
a year ago

This company is a sham. The captain they provided was incompetent and caused a terrible experience for our friends on the water. NOT WORTH THE MONEY OR THE HEADACHE trying to deal with their support (or lack thereof). 

Kevin Linne's profile image
Kevin Linne 
on Google
a year ago

DO NOT USE THIS COMPANY. I could not recommend Boatsetter any less. The captain they assigned to our boat proceeded to run over another boat's anchor line halfway through our trip. My friends and I as the passengers had to push against the other boat to avoid any damage to either boat. We then had to get towed back to the harbor and our trip ended 45 minutes early. We were still charged for the full ride, and also got stuck paying to cover the rope/anchor the captain ran over. 

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Frequently asked questions about Boatsetter

How is Boatsetter rated?

Boatsetter has a 3.4 star rating with 53 reviews. 

When is Boatsetter open?

Boatsetter is open now. It will close at 6:00 p.m.  

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