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BMW Service

4.5

About this business

BMW of Ann Arbor is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 33 world class franchises, with over 7,500 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

501 Auto Mall Dr Suite #100, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.5227 reviews
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Lisa Brower's profile image
Lisa Brower 
on Google
a month ago

Recently I had an involved warranty repair that required a loaner vehicle. Dustin was my Service Advisor who made sure I had a great loaner car for 3 days. Dustin had great communication and I appreciated his friendly demeanor! 

Theresa White's profile image
Theresa White 
on Google
2 months ago

I upgraded my 2017 BMW 540i xdrive in October, 2024. I was lucky enough to get Kayla Pinto as my Client Advisor. She was professional, personable, and very patient. She insured that I had a tutorial on operating everything in my 2022 BMW 740i xdrive. Kayla also indicated I could contact her if I needed a refresher course. I had a great experience. 

Daniel Grey's profile image
Daniel Grey 
on Google
3 months ago

Amending a five star review left about a year ago. I had a service appointment last week for 10am. The consultant did the intake as usual, and we had made plans to wait and test drive another vehicle and other things. After the test drive and doing some work, I received a text (after over three hours) that said it turns out they didn’t have the staff to do service and I couldn’t be fit in. They have no estimate so I said forget it. I went back to get the car and heard the same excuse, about sick calls, etc.. I’m understandin... read more

Charles Carlson's profile image
Charles Carlson 
on Google
6 months ago

Seamless, fun, professional. 

Hany Ali's profile image
Hany Ali 
on Google
9 months ago
View all google reviews

Frequently asked questions about BMW Service

How is BMW Service rated?

BMW Service has a 4.5 star rating with 227 reviews. 

When is BMW Service open?

BMW Service is open now. It will close at 6:00 p.m.  

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