BMW of Murray Service Department

Jaxon hill 

on Google

4 months ago

It was good, I bought a 2011 and it had some recalls and they got it handled. It was a bit of a cercus because of the circumstances, it was longer to fix then we assumed and the car had to sit the night. My situation, I'd give 3 Stars. But as for the people and bmw themselves 5 start, treated me great, helping me with anything I needed. And respected when I decided other repairs. That was above and beyond amazing, they still recommend them but didn't push them and I love them for that. If your car is in the shop please reque... read more

K N 

on Google

4 months ago

Took a 330e in for drivetrain malfunction. Determined to be the auxiliary 12v battery low CCA and needing replaced. Battery cost was $314.33. Diagnostic and labor cost was $463.66. Service advisor Garrett Felts confirmed this was the correct diagnostic and labor cost. He also confirmed over 1 hour labor for the installation and registration of the battery. Multiple sources online reference this to be a 15-30 minute task, which includes battery registration. Steps to replace the battery (in the hood, not the boot) include: re... read more

Steve Wanke 

on Google

6 months ago

I’d like to commend the dedication to customer service I received from McKay Parker at BMW of Murray Service Department. I was informed of a Brake Module recall on my X1, set an appointment and expected to leave my car overnight (which nobody likes) only to be notified that the work was completed in under five hours, which made my day!! Having a dealership with an outstanding service department tremendously adds to the security that you bought your car from the right place. Well done BMW of Murray/McKay Parker! 

Emmanuel D'aleo 

on Google

6 months ago

Awesome stuff Cristian is very professional and knowledgeable Thank you 🙏🏼