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BMW of McKinney

4.9

About this business

Location details

2601 N Central Expy, McKinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,016 reviews
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Kim P.'s profile image
Kim P. 
a day ago

I had the greatest car‑buying experience ever at Bert Smith BMW! From start to finish, everything was seamless, professional, and truly enjoyable. I especially want to recognize my sales representative, Dustin, who went above and beyond in every way. His professionalism, kindness, and genuine willingness to help made all the difference. He was incredibly responsive throughout the entire process and made sure every question was answered quickly and clearly. Thanks to his hard work and attention to detail, I was able to purch... read more

Nikki P.'s profile image
Nikki P. 
a week ago

Love this dealership! The staff is professional and always treats customers with respect. I’ve bought my last two cars here, and Ali Attai helped me find my third. He made the process smooth and stress-free and was knowledgeable, honest, and genuinely helpful. Highly recommend Ali and this dealership! 

Art B.'s profile image
Art B. 
3 weeks ago

Tahmeed at McKinney BMW is fantastic! Very thorough and easy to work with as you navigate through the process of purchasing a new vehicle. Be sure to ask for him! 

justcallmesolo's profile image
justcallmesolo 
a month ago

I am extremely disappointed and honestly shocked by how I was treated—especially as a veteran who recently returned from deployment. BMW of Tuscaloosa failed to provide basic customer care, professionalism, and accountability. I would strongly caution anyone, especially fellow veterans, before trusting this dealership’s service department. 

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Beddings@sbcglobal.net's profile image
Beddings@sbcglobal.net 
a month ago

Gotta say I am pleasantly impressed by the service I received at Sewell BMW of Plano and specifically from Michael Russell and Craig Worrall.  Especially since I live in Fort Worth, a 60 mile hike from the dealership.  While I am familiar with Sewell as I’m on my 2nd Lexus this is my first ever BMW purchase.  My youngest grandson and daughter both have BMW’s along with a Father-in-law so I’m stepping up to the plate.  Probably the most important issue for me is that even though I purchased a pre-owned  2013 convertible, I wa... read more

Henny B.'s profile image
Henny B. 
2 months ago

I had a truly disappointing experience with this dealership. In my opinion, they were completely unprofessional and misleading throughout the entire process. I felt like key information was being hidden from me, and the way things were handled on their lot and even on my property made me very uncomfortable. The worst part was the classic bait-and-switch. I was told a particular car was being held for me, only to find out they sold it to someone else without even giving me a courtesy call. After all the time and effort I put ... read more

BRANDON J.'s profile image
BRANDON J. 
3 months ago

Don’t Trust This Dealership!  I’m extremely disappointed with my experience at this dealership. I bought a BRAND NEW car here just a few months ago, and it’s been nothing but trouble since day one. Within the first day, driving it off the lot....an issue appeared on the dash. Front headlight sensor - I brought it back, and they claimed it was a “minor sensor issue” and supposedly fixed it — but it came back a week or so later. (They didn't fix anything the first time I brought it in clearly) Since then, the check engine ... read more

Victor B.'s profile image
Victor B. 
3 months ago

My wife and I actually were taking our 428i in for service about a week ago at Plaza BMW in Creve Coeur in where we had an appointment with Stephanie, who is always pleasant to work with. My wife saw a 2025 X3 in the lot, but was looking for something more affordable. Our salesman, Jason, greeted us and mentioned that there was another X3 he could show us that may be in our price range. My wife was interested, so we went inside to run the numbers. He was very personable and detail-oriented. After about 30-40 minutes, we ... read more

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Rebecca R.'s profile image
Rebecca R. 
3 months ago

Had a horrible experience at this dealership 10 years ago, but they had a car in inventory I was interested in, but it was a bait and switch. Inquired about a car online. Received immediate response. Made appt to test drive - all within an hour. Got to dealership and "I'm so sorry, we sold it 20 minutes ago, but can we show you something else?" SERIOUSLY? Their excuse is they didn't have my phone number, yet they didn't even try to send me an email and they had my email address. OG "used car sales people" at this dealer... read more

Frequently asked questions about BMW of McKinney

How is BMW of McKinney rated?

BMW of McKinney has a 4.9 star rating with 3,016 reviews. 

When is BMW of McKinney open?

BMW of McKinney is closed now. It will open at 9:00 a.m. 

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