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BMW of Des Moines Service Center
- Automotive
- Urbandale, IA
About this business
BMW of Des Moines provides an ample selection of new BMW and distinctive pre-owned luxury cars to drivers here in Urbandale, Ames and beyond with all the car services, loans, auto repairs and parts to support them. As our impressive customer ratings show, the experience at BMW of Des Moines goes above and beyond the elegantly engineered vehicles we carry. To learn more about BMW of Des Moines located conveniently at 9631 Hickman Rd, Urbandale, IA 50322, give us a call or drop by. We hope to have the opportunity to get to kno... read more
Location details
9631 Hickman Rd suite 100, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Went in for a brake fluid flush I wait an hour an a half for the guy to come out in tell me oh I don’t know if it was in the inspection video but when we were bleeding your brake fluid a bolt snapped in your caliper that will cost ME 1200$ to replace why should I have to pay for something that broke while you were working on.
All in all I enjoyed working with them
Went in for a brake job and they found a leaking front strut. They quoted $2670 to REPAIR it , not REPLACE it. Their labor rate for the work was over $200 an hour! That’s insane. DOCTORS make $200/h. I had the struts REPLACED at another shop and saved over $800. Don’t go here for out of warranty work…you’ll hate yourself.
UPDATE: I HAD AN OIL CHANGE DONE ON MARCH 27, AND BY MAY 6, 2024, WITH LESS THAN 800 (YES LESS THAN 8 HUNDREDS ONLY) MILES DRIVEN, MY CAR IS ALREADY INDICATING IT NEEDS ANOTHER OIL CHANGE. PLEASE CONSIDER AVOIDING THIS PLACE TO SAVE YOUR TIME AND MONEY. IT HAS BEEN A STRESSFUL EXPERIENCE. INITIALLY, THEY BLAMED THE DEALER (DEERY AMES), WHERE I PURCHASED THE CAR, CLAIMING THEY HAD STRIPPED THE DRAIN PLUG. HOWEVER, I BOUGHT THE CAR FROM THEM LAST JULY, AND THERE WAS NO SIGN OF ANY OIL LEAK FROM THEN UNTIL THE OIL CHANGE AT THE... read more
Before I went to the BMW service center, my car was fine. There were no oil leaks. I chose the BMW place because I thought they would do a good job. Even though it was far from my home in Ames, about 90 miles round trip, I still went there. I didn't want to go to a local place for an oil change because I thought BMW's mechanics would be better. But, after they changed my oil, things got worse. I started seeing oil under my car whenever I parked it. It was clear that there was a new leak, and it was because of the oil change ... read more
Frequently asked questions about BMW of Des Moines Service Center
How is BMW of Des Moines Service Center rated?
BMW of Des Moines Service Center has a 3.5 star rating with 22 reviews.
When is BMW of Des Moines Service Center open?
BMW of Des Moines Service Center is open now. It will close at 5:30 p.m.
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