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1105 E Lamar Blvd, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
6:53 Feras •ol 5G+ I brought my 2015 BMW X5 to BMW of Arlington for what should have been a simple oil change. 2 days later, I went to pick up my car and drove home - about a 10-minute drive. Just before I got home, the oil pressure sensor warning suddenly came on the dashboard. I immediately pulled over and contacted the dealership to find out what was going on. To my surprise, I was told that the oil pump needs to be replaced, something that was never mentioned to me when I picked up my car. On top of that, I later discove... read more
The lack of communication from the service advisor is beyond me! To have to constantly call/text for an update on my vehicle is ridiculous, then when you call the main line the receptionist can only pass you back to the unresponsive service advisor. Then you still never receive an update this is my first time at this dealership and I can say I will be driving further out next time for better customer service.
While I don’t often leave Google reviews, I owe a huge thank you to Mateo and Chad in the Service Center for taking great care of me. In coordination with the technician, they provided an excellent walkthrough of my car while keeping me updated at all times during the VERY busy day. I have taken my previous BMW cars to other dealerships for routine maintenance in the past, but will stick with BMW Arlington from here on out if this is the service I can expect! Again, big thank you to Mateo and Chad!
STRANDED!! - My wife and our two teenagers were traveling far from home when our BMW SUV suffered a catastrophic cooling fan failure that knocked a hole in the radiator—right in the middle of 5 o’clock rush-hour traffic on a Friday on I-30 near Arlington. It was the middle of July and an extremely hot afternoon and the vehicle immediately began to overheat. My wife barely managed to get it off the road. They were stranded, overwhelmed, hot & sweaty, and hours away from home. That’s when we were fortunate enough to get connec... read more
BMW of Arlington Service Center has a 3.8 star rating with 134 reviews.
BMW of Arlington Service Center is closed now. It will open at 7:30 a.m.
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