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BMW Certified Pre-Owned Medford, Service and Pre-Owned

4.4

About this business

BMW Certified Pre-Owned Medford is here to provide the expansive inventory of Certified BMW as well as other used models that Massachusetts drivers are searching for. 

Location details

60 Mystic Ave, Medford, MA, 02155, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4634 reviews
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Chens Chen's profile image
Chens Chen 
on Google
a day ago

I brought my BMW in for a check engine light, which was diagnosed as a faulty purge valve. I was charged over $766.07 for the repair. Only three days later, the same check engine light came back on with the same general fault code (P0446). When I returned, I was told it was now a different part — the vent valve — and I would need to pay again. This raises serious concerns about the thoroughness of the initial diagnosis. If the vent valve was faulty from the beginning, it should have been identified during the first visit. I ... read more

mohamad naboulsi's profile image
mohamad naboulsi 
on Google
2 days ago
Shikai Jin's profile image
Shikai Jin 
on Google
2 days ago

Failed to fix "vehicle key missing" error with three trial of repairs and not willing to refund the $229 service charge. Wasted time and money on a small issue, not recommending this service 

Maryann Benevento's profile image
Maryann Benevento 
on Google
3 days ago

Update to original review posted 2 years ago… If you read my original review I posted 2 years ago then here is an update. A new Sales Manager was hired for BMW Medford. His name is James Aiello. Thank you James for restoring my faith to the Herb Chambers name! As soon as James saw my review he reached out to me to see how he could turn this around. After 2 years I’m happy to report I will be picking up my brand new 2025 Mini Cooper Convertible by Friday August 15th!!! Thank you James for all that you have done to rectify thi... read more

Sean Sylvester's profile image
Sean Sylvester 
on Google
3 weeks ago

UPDATE!!!! After the response below I emailed Melissa the GM. That was over three weeks ago!! Surprise, surprise I received no response to my email. What a phony! This place is a joke they just want you to bring your car in so they can recommend phony repairs at inflated prices. Luck for Herb Chambers he sold the company because they are dragging his name through the mud. Received a limited extended warranty from BMW in the mail. It covers a part that is currently broken on my BMW. I brought car in they told me even though I... read more

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Frequently asked questions about BMW Certified Pre-Owned Medford, Service and Pre-Owned

How is BMW Certified Pre-Owned Medford, Service and Pre-Owned rated?

BMW Certified Pre-Owned Medford, Service and Pre-Owned has a 4.4 star rating with 634 reviews. 

When is BMW Certified Pre-Owned Medford, Service and Pre-Owned open?

BMW Certified Pre-Owned Medford, Service and Pre-Owned is closed now. It will open at 8:30 a.m. 

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