Bluhm Cardiovascular Institute at Northwestern Medicine Lake Forest Hospital

Richard Schneider 

on Google

a month ago

Same issue with scheduling. No number to call, they cancelled appointment after I showed up, then another several months to reschedule. 

judy fulop 

on Google

4 months ago

The sonographer tried to enter my room when I said wait and the only reason he didn’t enter with me a female naked to the waist was because I kept my foot against the door. The one star is for the exercise physiologist who was excellent and should be given five starts. I’m trying to call to report this. He should never be allowed female patients. 

Angela Amelse 

on Google

10 months ago

Called ahead about bringing in a CD of an echo from an outside hospital to load into the system for comparison and was told they would give it to the department to look at. Explained we were far from the hospital and didn’t want to drive if they wouldn’t do the comparison, told they would. Drove 40 min to the hospital and cardiology acted like the idea was crazy and refused to take the CD. 

J M 

on Google

a year ago

It is impossible to reach anyone at NW. Appts are over 3mo out and receptionists are awful. It took 2 weeks to return a call regarding an appt to reschedule. Clearly NW if not interested in actually seeing pts. 

Jack Loehr 

on Google

2 years ago

The quality of the doctors is outstanding but the follow-up is terrible. You cannot contact anyone by phone and they tell you to ask your questions through the MyChart app but they never add your provider to your care team on the app so you have no way of contacting them with questions. So they leave you in the dark for after care. And you have no one to contact to have them added to your care team so that you can ask a question. The process from a patient standpoint is inept at best.