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BlueOx Credit Union
- Credit Unions
- Battle Creek, MI
About this business
Location details
115 Riverside Dr, Battle Creek, MI, 49015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very unhappy with Blue Ox. The new system issued new credit cards. Before I received mine they canceled the old one. Trying to get hold of somebody to talk to. I'm on hold with 12 people ahead of me. Seriously want to get out of this credit union. No customer service.
Not pleased with today's visit! Why does the ATM give out 100 dollar bills? I can't spend that easily. So I went inside to exchange that. Surprisingly, there were actually three tellers working today.However, there were eleven of us in the lobby.Waiting to be waited on. Some transactions take a long time.So the line moved very, very slowly, and I was twenty minutes.Trying to exchange the bill. You have space 46 tellers.There are never six tellers working. Also with your new changeover, I called the credit union to ask a ques... read more
Cops are always at the bank.
The service keeps getting worse and worse with the merges. I like how they explicitly mentioned they would have more help going to Ignite. I’ve been in call lines upwards to 30 people.
I financed a car thru a dealer in Big Rapids. The dealer sold it it upside down or believe me I would move the loan. The nearest branch is hundreds of miles away. We pay early, so to understand the complaint. We pay online. That experience has been torture. Moved and payed to Ignite last month. That wasn't smooth. Wrote everything down so it wasn't messed up. Tried this month and guess what? Your information doesn't match our records. There is no public phone number for ignite. Called Blue Ox CU and was #9 in line until I wa... read more
Frequently asked questions about BlueOx Credit Union
How is BlueOx Credit Union rated?
BlueOx Credit Union has a 3.4 star rating with 197 reviews.
When is BlueOx Credit Union open?
BlueOx Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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