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351 IH 35 S, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I contacted Bluebonnet Lincoln because I had a dead battery in my 2024 Nautilus upon returning from a 3 week vacation. I received a low battery alert from the car app during the trip. It was dead when we returned home. I elected to have roadside assistance come to jumpstart it, which was done quickly and efficiently. It took less than 5 minutes to jump. I drove the car to the dealer and, after a 5-10 minute wait, I left the car for testing and ultimately a battery repacement under my 36 month warranty. The battery was 2 year... read more
Staff is very courteous, but communication is lacking. I called to schedule a recall and the mobile service was scheduled for 9-11am. MANY text reminders kept saying 11am and that didn’t work so I called in to confirm the 9-11 work window. 1 advisor said I was on the schedule for the current day but the arrival time had already passed, so I confirmed I was no longer on Wednesday schedule and thought I was done, then I got another text saying my appointment was for Tuesday and it was 2 hours late!!!
Express lane had 3 hr wait. Went back with appt and was asked if I wanted car wash after service. I said yes. That never happened
Awesome customer service. Especially J, Janelle & Victoria
Bluebonnet Lincoln has a 4.8 star rating with 333 reviews.
Bluebonnet Lincoln is closed now. It will open at 8:30 a.m.
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