Bluebonnet Electric Cooperative Bastrop Member Services

Mark Proeger 

on Google

4 months ago

Honestly, I have always had a great experience with Bluebonnet. They are very responsive and take great care of their customers. This morning I was in the Bastrop office and was helped by Katie Weber. She was very personable, responsibe and conscientious. I highly recommend Bluebonnet if you need anything and consider taking time to leave a positive review, because companies like Bluebonnet pretty much only get reviews when someone wants to whine or complain! ; ) (No, I don't work for Bluebonnet, nor do I know ONE person wh... read more

Christopher Manzi 

on Google

7 months ago

Sketchy organization. Apparently in the “fine print” of their solar interconnection agreements, they are only obligated to “pay” you in credits to your account. They’re never actually obligated to pay you back while you have an open account. I managed to get a refund check from them a couple times, but then got a call from a supervisor telling me that “actually if you read the fine print, we don’t have to refund you.” I don’t care if it’s in the fine print. That is an incredibly scummy policy to have with your members. Effe... read more

PKF Oaks 

on Google

a month ago

Had an outage at 3am on a Sunday and they were at my house and had fixed the issue in less than 2 hours. They are very responsive to outages in my experience. 

Patricia Tovar 

on Google

9 months ago

update.. Bluebonnet if you read my post i said life happens and with my son having surgeries i forgot to pay my bill due to paying his surgeries first. i didn't receive a bill. even if i make sure you have my correct address it doesn't help when its a community mail box and mail gets mixed up. plus i said that as a mgr she or as company should give more grace. In all my years of having electricity for my home, I have never had an electric company no be willing to give grace and empathy or some credit. If I could give a 0, I... read more

Michael Monroy 

on Google

a year ago

If I could give a 0 I most certainly would! I am not one that likes to call people out by name. The “ supervisor “ for Lockhart/Luling is so rude! This company is the worst & it is incredibly frustrating that they are the ONLY option for the area. If you are blessed enough to have another option, I would highly recommend taking it and going with a different electric provider. In all my years of being a homeowner and having electricity, I have never had an electric company no be willing to give a 24 hr extension. Unfor... read more