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443 S Raymond Ave, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The software began with a strong concept, but its development has faltered badly in recent years. What could have been a standout product has instead stagnated. The interface is clumsy, usability is poor, and integration with other platforms remains inadequate. The potential to make it shine was there, but it has not happened. If I were in charge, I would halt executive bonuses, including my own, until the product lived up to its early promise.
Bluebeam - This 1 star review goes out to Dominic at the help center. I spoke to him on 4/3/25 at 10:40am. Your software is not working correctly when I had to do a Windows reboot, and I was trying to get support to get the issue resolved. He informed me that since "we were a Revu20 subscriber and not a monthly subscriber for Revu21 that phone tech support is not available only email support. Revu20 users are less important to Bluebeam than Revu20 users since they only pay for the software one time vs pay the monthly usage f... read more
Years ago this company had great support but sadly now the support is non-existent. I have sent multiple requests for help with registration of my software, but never get a response. Very poor service now.
The Products themself would be fine, but sadly the whole communication isn't. Whole software will get canceled with just one month notice, support request stay open and will get forgotten.... I guess it's fine for a small size business who can handle that risk, but for companies with organized processes they are just not a reliable partner.
Bluebeam Inc has a 3.7 star rating with 22 reviews.
Bluebeam Inc is closed now. It will open on Monday at 8:00 a.m.
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