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Blue Springs Ford Service

3.7

About this business

Specialties: "Employee and Customer Satisfaction through shared Leadership, Integrity, and Teamwork" *Blue Springs Ford / Lincoln / Mercury Advantage - - 10 Year or 100,000 Mile Blue Springs Ford Powertrain Warranty*First Service Appointment Free*Free Car Wash with Every Service Appointment*$1000.00 Resale Guarantee; Lang:English & Spanish Established in 1980. A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car ... read more

Location details

3200 NW S Outer Rd, Blue Springs, MO, 64015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
3.780 reviews
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Courtney N's profile image
Courtney N 
2 years ago

The experience that we had here was horrible. They have now told us we had two trucks, one we had until the payment jumped up to over $800 without any explanation, and we were not informed that the vehicle had been wrecked until we showed up to sign the papers (which is when the payments skyrocketed) and the 2nd one was sold immediately following the sales rep saying it was sold to us. My choices in every vehicle that I have wanted was to wait for the lien release/title, wait for whatever to be fixed, or sorry they sold it. ... read more

Tim M's profile image
Tim M 
2 years ago

Look elsewhere. Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did not find out until now. Comes to find out that this car is actually been buy back before so they already knew it was a lemon and still sold it anyhow.You would think that a when you buy a car from an actual big name dealership that you should actually get something that's good and don't have to worry about something breaking in the first 30 days but apparently not... read more

STUART T's profile image
STUART T 
3 years ago

18 minutes agoNEW I purchased a pre-owned vehicle through Blue Springs **** and the vehicle does have issues that were not disclosed at the point of sale, and it feels like I'm getting the run around. Just extremely disappointed with the entire transaction, and I'll continue chronicle my experience as the dealership tries to correct the mistake. I waited to purchase the vehicle from a reputable **** dealership, not just any lot. Hoped for a well sorted vehicle but I got a flashing check engine light on my ride home. Maybe Ca... read more

Billy V.'s profile image
Billy V. 
4 years ago

First, this is just for the service departing pulling a literal bait and switch with their service coupons. The sales department was very nice and helpful when purchasing the car this is not a review of sales. But I received some coupons from **** Springs Ford Service, and decided to give it a try. Made an appointment. Your Appointment DetailsNameB VVehicleCadillac XTSServiceOil ChangeDay/TimeApr 06 2021,10:00 *************************($64.95 is the cost for *********). That's the BAITWhen I show up, I'm told that they have ... read more

Fred D.'s profile image
Fred D. 
4 years ago

Outstanding service and people to get my truck done right ! I wouldn't go anywhere else with my F150. Lacey was excellent with every step of our service and updates for our truck. 

Kyle H.'s profile image
Kyle H. 
4 years ago

My experience was very positive and enjoyable. My situation was fixed the first time as promised and in the time promised. I highly recommend Blue Springs Ford and there repair and servi ce technicians. 

David L.'s profile image
David L. 
4 years ago

Great service the personal on the drive are outstanding, and always a pleasure to do business with them. 

Amy W.'s profile image
Amy W. 
4 years ago

When I purchased my car in 2020 I paid additional money to receive a loaner vehicle anytime I needed service. I live in downtown KC so its not close to just get a ride home and costly for an Uber. I made an appointment on Friday for Monday service and it was confirmed. On Monday an hour before my appointment they called to say they didn't have time to help me that day. I told them I could come on Wednesday at 9am but told them I could only come if a loaner was available. After arriving I was informed that loaner was not avai... read more

Frequently asked questions about Blue Springs Ford Service

How is Blue Springs Ford Service rated?

Blue Springs Ford Service has a 3.7 star rating with 80 reviews. 

When is Blue Springs Ford Service open?

Blue Springs Ford Service is closed now. It will open at 7:00 a.m. 

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