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Blue Ink Technology
- Other
- Huntington, WV
About this business
Location details
1102 3rd Ave, Huntington, WV, 25701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eld has been working great on my 1998 freightliner for almost two years now. Dash cam is another story entirely. On April 7 2026 a hotshot rig merged into me on I-30, i pressed the capture button and instead of recording footage, it deleted something like 12 minutes of footage(the entire incident). I spoke with several people at blue ink tech who told me this has never happened before and there were going to fix what appeared to be a software issue. They said it would take some time and told me they would keep me updated. Fa... read more
Horrible customer service, poor quality device. They are rarely able to be reached and have no answers to problems when they are. Rude and unprofessional employees. Glitches out and loses blue tooth connection constantly. Cost me an out of service, and I have the documentation to prove it(they didn’t care). Dash cam data cannot be retrieved through connection or will it store the data on a SD card. Multiple complaints made and nothing done. This ELD is on the FMCSA watch list. Waste of money! Stay clear.
Their ELD would not work with a brand new 2025 truck and since will not give me a way to return the equipment or refund my money. 0 stars if that was available, non-existent customer service and terrible business ethics. Honestly makes me wonder if it is all just a scam and other good reviews are paid or made up?
Do not do it!!!! They will lie to you and say their product works with your vehicle but in my case it did not!! App is difficult to use because of communication issues. Cuts in and out. Had to return the unit after being lie too.
They are great at selling, then once you pay all customer service is out the window. The software is more work than doing manual logs as it's constantly malfunctioning and making false recordings like say on duty driving for a period when the engine isn't even running. I discontinued using it after the second week and reached out about them honoring their 30 day guarantee policy, not so easy to get a hold of and after 2 weeks they finally answered and told my I'm out of the 30 day period. Now doing a charge back on my credit... read more
Frequently asked questions about Blue Ink Technology
How is Blue Ink Technology rated?
Blue Ink Technology has a 3.6 star rating with 93 reviews.
When is Blue Ink Technology open?
Blue Ink Technology is closed now. It will open on Monday at 8:00 a.m.
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