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Blue Flame

4.7

About this business

Location details

1806 Northfield Rd, Nanaimo, BC, V9S 3B3, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7159 reviews
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Mike Plummer's profile image
Mike Plummer 
3 weeks ago

I had a fireplace that was constantly sooting up, the flames always seemed too low in comparison to the advertised pictures since install and the soot would plug holes in the burner plates creating high and low spots. The install company and next service company “fixed” it but the problem came back within a few months. Phil from blue flame came over and identified the issue immediately. He carefully took my fireplace apart down to what seemed like 100 pieces and used super tiny drill bits to clean the holes where gas comes i... read more

Amy Xing's profile image
Amy Xing 
2 months ago

5 stars for professional installation of my water tank. 4 stars for customer service. We reached out to Blue flame for a water tank installation in March this year. However, due to insufficient communication or miscommunications, the scheduled installation might have to be cancelled. I was very disappointed because I don’t have much flexibility. Customer service or sales team, no apology but shifting the blame, not trying to find out an alternative but a cancellation. Luckily the electrician Nathan stepped in and worked to f... read more

Alex Zhou's profile image
Alex Zhou 
2 months ago

I have worked with Blue Flame for many years across 26 Strata Corporations, and they are definitely the best in the industry. They are exceptional, professional, reliable, and always communicate promptly and clearly. I can’t count how many times my clients have thanked me for introducing Blue Flame to them. 

Heidi Evans's profile image
Heidi Evans 
2 months ago

Rebecca with Blue Flame Ventures has been a trusted resource for both me and my clients. She is knowledgeable, responsive, and very current when it comes to HVAC systems and available rebates. Whether it is a heat pump, furnace, or gas fireplace insert, she provides clear, detailed estimates that allow us to compare options properly and make informed decisions. Rebecca is professional, reliable, and consistently delivers. I would not hesitate to recommend her! 

Paul Friend's profile image
Paul Friend 
3 months ago

Rebecca & Philip know their stuff. We are looking at installing a HVAC unit in our home. They have been so helpful and patient whilst we ask 10,000 questions. 

Frequently asked questions about Blue Flame

How is Blue Flame rated?

Blue Flame has a 4.7 star rating with 159 reviews. 

When is Blue Flame open?

Blue Flame is closed now. It will open at 9:00 a.m. 

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