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Blue Flame

3.4

About this business

Specialties Propane Sales & Service. We sell propane to heat your home or business. We also carry a variety of propane fireplaces, spaces heater and tankless water heaters. History Established in 1977. Blue Flame is a small family-owned business which provides propane to the four state area. We provide propane for residential and commercial uses. 

Location details

1834 Valley Rd, Berkeley Springs, WV, 25411, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.456 reviews
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Lynn C.'s profile image
Lynn C. 
on Birdeye

a year ago

About a year ago we had Blue Flame hook up my 10kw Generac generator. Immediately afterward we had a gas leak. Their tech came out and fixed it. They also charged us hefty charge to fix their mistake. During the ice storms this winter, I found out from a tech from Wasington Gas that Blue Flame put an inside regulator on the generac when they installed it. This caused the regulator to freeze up, just when we needed it. My husband is an amputee and has staged 4 cancer. We live 15 miles out of town and depend on the generac. N... read more

Fred B.'s profile image
Fred B. 
on Birdeye

5 years ago

Customer service has a lot to be desired. When I bought my house in Berkeley Springs it had a Blue Flame tank outside. On April 29 I settled. I found a letter on the counter saying they were going to lock the tank if we didn't contact them. I thought that we may owe on the gas we had in the tank. I called to find out nothing was due. I decided at that time this is not the type of company I want to deal with. I received a call today to pay for a test so I informed the customer service individual I was planning on using the ga... read more

Jim L.'s profile image
Jim L. 
on Birdeye

5 years ago

DO NOT USE THIS COMPANY!!!I am extremely disappointed in Blue Flame in Berkeley Springs, WV. I bought a vacation chalet in the area that had Blue Flame as the supplier. They told us we needed the system inspected a few weeks after we settled on the house. Since we primary use if for weekends, we could not get an inspection date set 3 times because the days we would be there would not be convenient for them. We arrive late on Friday night a few weeks later to find the propane tank locked out by them and they refuse to do anyt... read more

Frequently asked questions about Blue Flame

How is Blue Flame rated?

Blue Flame has a 3.4 star rating with 56 reviews. 

When is Blue Flame open?

Blue Flame is closed now. It will open tomorrow at 8:00 a.m. 

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