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Blue Crystal Pools

3.9

About this business

Location details

820 W Main St, Glasgow, KY, 42141, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.937 reviews
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Michael Gruber's profile image
Michael Gruber 
3 weeks ago

Blue Crystal Pools are absolutely amazing. We had a terrible experience with another company who will remain nameless from Bowling Green who we bought our pool from. Blue Crystal took us under their wing and helped us get our pool up and running correctly. Friendliest people in the world. Amazing customer service. Amber is absolutely amazing. She’s a pool wizard when it comes to chemicals, as she went above and beyond helping us get our pool back into shape after a nasty experience with our pool being taken over by phosphate... read more

anthony hensley's profile image
anthony hensley 
2 months ago

Edit 2: They finally did show up and the new liner looks good. I have no complaints about the work, but communication and accountability was still non existent unless we reached out. Edit: Monday came and went. They never showed up or even bothered to call. I'd advise using other businesses for your pool needs. You'll save money and time. This place used to be great, but things have changed over the last year or 2. We paid extra to stay local and get a new liner out in out pool. We paid up front (more than other companies qu... read more

anthony hensley's profile image
anthony hensley 
2 months ago

Just pass on this place. They're well over a month late, even though they've already been paid. There's been zero communication or accountability. It used to be better, but now it's just awful. Edit: Monday came and went. They never showed up or even bothered to call. I'd advise using other businesses for your pool needs. You'll save money and time. This place used to be great, but things have changed over the last year or 2. We paid extra to stay local and get a new liner out in out pool. We paid up front (more than other c... read more

John Hoffman's profile image
John Hoffman 
4 months ago
BIANCA KINSLOW's profile image
BIANCA KINSLOW 
11 months ago

If I could give no stars, I probably would. We scheduled a pool cleaning at the end of March/early April for the pool to be opened and cleaned. We were scheduled for May 1st. Didn’t happen. I understand weather and all. Fast forward to June and multiple phone calls, someone finally comes out and dumps shock in there, said they would return the next day. No show. I call, they said they will be there the next day, a few days go back, more shock. This went on for two weeks. We ended up having to buy a new pump (we broke a piece... read more

Frequently asked questions about Blue Crystal Pools

How is Blue Crystal Pools rated?

Blue Crystal Pools has a 3.9 star rating with 37 reviews. 

When is Blue Crystal Pools open?

Blue Crystal Pools is closed now. It will open at 8:00 a.m. 

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