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Blue Cross of Idaho Coeur D'alene District Office
- Insurance
- Coeur d'Alene, ID
About this business
Location details
1450 Northwest Blvd #106, Coeur d'Alene, ID, 83814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like many of the other reviews, my experience is a zero. As a blue cross customer, I expect to be able to log in to my online account. I have been attempting to get access to my account for 3 weeks, every time I call in to customer service to get them to assist me in accessing my account I get a different answer as to why they can't help me. As a paying customer I won't never have imagined being treated this way. The customer service reps are usually polite, but they can't seem to help. The last rep I spoke to was condescend... read more
Like many of the other reviews, my experience is a zero. As a blue cross customer, I expect to be able to log in to my online account. I have been attempting to get access to my account for 3 weeks, every time I call in to customer service to get them to assist me in accessing my account I get a different answer as to why they can't help me. As a paying customer I won't never have imagined being treated this way. The customer service reps are usually polite, but they can't seem to help. The last rep I spoke to was condescend... read more
If I could give 0 stars, I would. Impossible to reach, and when you finally do get them on the phone, they are never helpful. The online portal never updates correctly also. I switched my plan and was charged for my old plan anyways and now being threatened to stop my coverage if I don't pay for my new premium, but I can't get anyone on the phone to pay and I can't pay online because it won't update to the correct amount. I tried to go in person to the local office, and they were randomly out with no postage as to when they ... read more
Impossible to get a live human on the phone. I’ve tried 4 different times and have been on hold for 45+ minutes each time, never having actually connected with a human who can help me. Incredibly infuriating given the outrageous prices you pay in monthly premiums. I guess that’s American healthcare and insurance for you though…
Frequently asked questions about Blue Cross of Idaho Coeur D'alene District Office
How is Blue Cross of Idaho Coeur D'alene District Office rated?
Blue Cross of Idaho Coeur D'alene District Office has a 1.1 star rating with 32 reviews.
When is Blue Cross of Idaho Coeur D'alene District Office open?
Blue Cross of Idaho Coeur D'alene District Office is open now. It will close at 6:00 p.m.
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