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Blue Cross Blue Shield of Montana
- Insurance
- Missoula, MT
About this business
Location details
3819 Stephens Ave S #202, Missoula, MT, 59801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BC/BS of MT sends its calls through a call center in the Philippines and you are denied the opportunity to ever speak with a human being who can help you. it is a corrupt, bait-and-switch operation designed to ensure you never speak to anyone qualified to help you. In addition, to spending an hour and a half on the phone being shuttled to different numbers, one representative had a rooster crowing in the immediate background so I could not hear her. BC/BS takes your money but never provides the service it sold to you. It is ... read more
The BCBSMT app never works. Every single time I use it there’s an issue.
This is the WORST company to try and get authorizations through. I have entered all the information OVER AND OVER again. I have memorized the automated responses and it doesn't matter what you say it just sends you wherever it wants. 800-447-7828 is the number for providers. Bcbs in particular is difficult but BCBS of Montana is the absolute worst. If your provider has to get authorizations through here you are never going to receive treatment, might as well order your own casket. The favorite line of the automated teller "t... read more
Tried to get info on plans, transferred 3 times and never got to the right people.
This review section makes me feel so good; I thought I was the reason that they were being so difficult to communicate. I would choose zero rating if there were an option.
Frequently asked questions about Blue Cross Blue Shield of Montana
How is Blue Cross Blue Shield of Montana rated?
Blue Cross Blue Shield of Montana has a 1.2 star rating with 50 reviews.
When is Blue Cross Blue Shield of Montana open?
Blue Cross Blue Shield of Montana is closed now. It will open tomorrow at 8:00 a.m.
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