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Blue Cross Blue Shield of Minnesota-Blue Plus

2.5

About this business

Chartered in 1933, Blue Cross and Blue Shield of Minnesota is one of the largest health plans in the state that provides health coverage solutions to more than 2.8 million members. It is a nonprofit organization that offers coverage for individuals and groups of various sizes and state and federal employees. Blue Cross and Blue Shield of Minnesota also serves over 125,000 members enrolled in government-sponsored and nearly 184,000 members enrolled in Medicare programs. It additionally provides consumer-directed health plans.... read more

Location details

3535 Blue Cross Rd, Eagan, MN, 55122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.Closed now
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5240 reviews
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Kelley McCormack's profile image
Kelley McCormack 
on Google
a week ago

I have a very simple complaint. BCBS is not honoring the policy I purchased and pay $800 a month out of pocket for. I read the entire 108 policy so that I could have coverage for a rare disease. It is supposed to have “unrestricted access for rare disease” and all treatment. They will not honor what is clearly stated in my policy. They are refusing to provide a medically necessary and medically sound treatment that is approved by some of the best specialists in the country. I spent 6 hours trying to advocate, explain, and ta... read more

Zoe Kingman's profile image
Zoe Kingman 
on Google
a week ago

Customer service is awful! All I want to do is pay my premium bill. The web sight it broken and I can't pay online I can only pay over the phone. I have spent over 4 hours on the phone mostly on hold trying to resolve this issue only to get transferred and disconnected. 

Pamela Sommers's profile image
Pamela Sommers 
on Google
2 months ago

Ive sat on hold now for 28 minutes. My entire break. And no one has answered the phone. What's the point of having insurance if we can't get ahold of anyone if we have questions?? I cant even use my insurance because the card got sent to the wrong address. All I need is to have them update my address and send out a new card. It should not be this difficult. 

Gena Kaselau's profile image
Gena Kaselau 
on Google
2 months ago

If I could give this insurance provider a - 5 stars I would! It doesn't even deserve a one star! I have been waiting 3 months to get my medication for my eyes filled and both my eye provider and myself have gotten the run around! I also couldn't get my inhaler filled as well, both due to a prior authorization that they claim they need done in order to fill the medications. Wouldn't you know, they just happen to never receive the authorization paperwork. It always seems to go to the wrong fax number. Even more frustrating yet... read more

Ethan Teichroew's profile image
Ethan Teichroew 
on Google
2 months ago
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Frequently asked questions about Blue Cross Blue Shield of Minnesota-Blue Plus

How is Blue Cross Blue Shield of Minnesota-Blue Plus rated?

Blue Cross Blue Shield of Minnesota-Blue Plus has a 2.5 star rating with 240 reviews. 

When is Blue Cross Blue Shield of Minnesota-Blue Plus open?

Blue Cross Blue Shield of Minnesota-Blue Plus is closed now. It will open at 9:00 a.m. 

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