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Chartered in 1933, Blue Cross and Blue Shield of Minnesota is one of the largest health plans in the state that provides health coverage solutions to more than 2.8 million members. It is a nonprofit organization that offers coverage for individuals and groups of various sizes and state and federal employees. Blue Cross and Blue Shield of Minnesota also serves over 125,000 members enrolled in government-sponsored and nearly 184,000 members enrolled in Medicare programs. It additionally provides consumer-directed health plans.... read more
3535 Blue Cross Rd, Eagan, MN, 55122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have become super frustrated with this company. My hospital has sent a claim to them 5 times in 90 days. Each time Blue Cross and Blue Shield of Minnesota receives the claim they report the claim was submitted incorrectly and myself, insurance, and the hospital all get on a call, resolve the issue (supposedly), and confirm everything the new submitted claim is okay and we resubmit the claim again. 5 time now....if Blue Cross and Blue Shield of Minnesota is helping me every time, why is the claim then still incorrect?...30 ... read more
Not really sure why all the bad reviews.... Guess, I have a great plan because I've only ever received excellent service from them and everyone I've spoken with via the phone lives in Minnesota. $20 specialist and $90 ER. Can't complain...
Worst customer service. Wow. I’ll never work here or purposefully choose by my own free will. Zero competence and zero help.
Literally the worst insurance. They are so unhelpful when you call no one can speak English. They dodge calls from my doctors office and don’t follow up with them about claims . Scammed me into getting a shot. Definitely would not recommend!!
Was so pleased to reach a pleasant, efficient employee named Desiree who went far above and beyond when I was overcharged by Walgreens for my RX. She acknowledged that it was an overcharge and even offered to call them for me and discuss it with the Pharmacist. I was impressed by her competency and superior customer service! A valuable and all too rare commodity these days!
Blue Cross Blue Shield of Minnesota-Blue Plus has a 2.6 star rating with 228 reviews.
Blue Cross Blue Shield of Minnesota-Blue Plus is open now. It will close at 6:00 p.m.
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