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Blue Cross Blue Shield of Kansas City

2.3

About this business

Location details

2301 Main St, Kansas City, MO, 64108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3225 reviews
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Color Theory's profile image
Color Theory 
3 weeks ago

I was sure that all the bad reviews I found when looking for their phone number were exaggerated. I was wrong. Been #1 in the queue with 1 minute wait time for over 45 minutes on two phones because they double charged me... 

Kim Wells's profile image
Kim Wells 
3 weeks ago

This place likes to keep people in pain by denying surgery. I do not recommend this insurance if you are an employer. 

Raiyan Nawaz Ali's profile image
Raiyan Nawaz Ali 
a month ago
Adam H's profile image
Adam H 
a month ago

The people here seem to be great! However, I would rate them much lower than 5-stars for a multitude of reasons and wish I would’ve chosen another provider through the Marketplace. I’ve been attempting to get an id card for two weeks and my account set up. I’ve never been given an acceptable answer as to why things haven’t progressed and firmly believe they have a lot of broken practices. I didn’t enjoy having to call everyday to see if “their system has updated.” Two weeks to process to insurance seems absurd. If you are ob... read more

Lucas Massengale's profile image
Lucas Massengale 
a month ago

Forcing customers to use CVS is ridiculous. Stop taking money away from your customers. Stop putting the dollar in front of serving you customers. PBMs are an absolute scam and you're playing right into it. Absolutely SHAMEFUL. Steer clear of BCBS if you can. I'm so livid right now I can't even think straight. 

Frequently asked questions about Blue Cross Blue Shield of Kansas City

How is Blue Cross Blue Shield of Kansas City rated?

Blue Cross Blue Shield of Kansas City has a 2.3 star rating with 225 reviews. 

When is Blue Cross Blue Shield of Kansas City open?

Blue Cross Blue Shield of Kansas City is closed now. It will open tomorrow at 9:00 a.m. 

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