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Blue Cross Blue Shield of Kansas City

2.3

About this business

Location details

2301 Main St, Kansas City, MO, 64108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3220 reviews
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Chelsea G's profile image
Chelsea G 
4 weeks ago

Extremely poor customer service, extraordinary awful policy for a higher price. Do not use this insurance, you are better off saving your hard earned money for when you need it- they certainly won’t let you use what you pay for. Each medication you need will require pre-authorization each and every year, and the insurance company will specifically ensure it is so delayed, that you do not get your medicine in time. This will cause you health issues due to being on and off the medicine again and again. Not to mention all the w... read more

Shammy Anderson's profile image
Shammy Anderson 
a month ago

I have a $1700 a month policy that seems to be accepted no where in Kansas City. Your list of providers, I called several dozen and none of them accept it or even know what it is. What criminal act is this selling junk policies. I'll be contacting the state insurance commissioner and sorting a complaint . 

Rosie theDoggie's profile image
Rosie theDoggie 
a month ago

Control, greed wealth taking advantage of people. Removing providers from PPO and denied claims. Should be ashamed of themselves. I will no longer use this insurance provider and switching to my husband's next year. Someone needs to stand up to this crap. 

Shain Dalton's profile image
Shain Dalton 
2 months ago

Their customer service sucks! Their website. Sydney, is the world's worst website! Pages don't load., search engine problems are constant! If you have a choice, choose someone else! 

Matt Hayes's profile image
Matt Hayes 
3 months ago

What a joke of a company. I go to try and do some work this weekend, I happen to work during the week, and their portal is completely down. Totally unacceptable. Stay stay far away from this joke of a company. 

Frequently asked questions about Blue Cross Blue Shield of Kansas City

How is Blue Cross Blue Shield of Kansas City rated?

Blue Cross Blue Shield of Kansas City has a 2.3 star rating with 220 reviews. 

When is Blue Cross Blue Shield of Kansas City open?

Blue Cross Blue Shield of Kansas City is closed now. It will open on Monday at 9:00 a.m. 

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