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Blue Cross Blue Shield of Illinois
- Business Services
- Chicago, IL
About this business
Experience wellness everywhere. Welcome to Blue Cross Blue Shield of Illinois!Blue Cross Blue Shield of Illinois is an insurance carrier in Chicago, IL, that you can count on for reliable insurance coverage, affordable rates, and outstanding service.At Blue Cross Blue Shield of Illinois we're there for you when you need us - easing your mind, simplifying your health care experience, and reminding you that the person in charge of your health is you. We are committed to the highest standards of business ethics and integrity, a... read more
Location details
300 E Randolph St, Ste 4, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Whether it be denying coverage, being impersonal, denying important medications, making empty marketing tools disguised as help, poor customer service who have no idea or education about health in general even to the point of understanding the differences between medical services or medications, being handed off from one department to the other, not listening to needs, not listening to doctors, newsletters that are insulting to those who just want proper care, this company is fantastic at doing one thing- making you feel inh... read more
What a scam of a company....rude, horrible customer service. Unorganized and have no idea what they are doing!!! Im paying for the insurance but they continue NOT to cover me...I have to call up every two weeks to get them to do their job...stay away from this place if you can.
Absolutely horrid service. Need an emergency procedure by a specialist? BCBSIL would prefer you just died.
Very poor experience with BCBS of IL. The automated voice system is obnoxious and the customer service routinely is mediocre at best. My main complaint, however, is how the online portal that displays your current deductible and out of pocket can be outright inaccurate. For example, on July 24th 2025 I saw that my deductible was fully met and my out of pocket had $157.28 remaining (I have a screenshot to prove it). I even called a BCBS rep to confirm whether it's accurate, and the lady I spoke with said that the amount is co... read more
This is the worse health insurance I’ve ever had , first they make you try out other cheaper drugs then when it’s time to try the one you prefer they deny you as if it’s they money they spending out of pocket, blue cross blue shield needs a serious deep deep investigation done on them because something’s going on , no one I’ve told about this has anything nice to say about this garbage health insurance , seriously they needs to be looked into
Frequently asked questions about Blue Cross Blue Shield of Illinois
How is Blue Cross Blue Shield of Illinois rated?
Blue Cross Blue Shield of Illinois has a 1.8 star rating with 818 reviews.
When is Blue Cross Blue Shield of Illinois open?
Blue Cross Blue Shield of Illinois is open now. It will close at 6:00 p.m.
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