Blood Suzuki

JustShaz 

on Google

2 weeks ago

I was looking for a Jimny almost 10 years ago and couldn't find anyone to talk to back then and I ended up getting my Jimny at Bendigo Suzuki (they were fantastic btw!) Initially, I didn't have any problems when I was having my 2016 Jimny serviced there when it was new. I loved picking up my freshly serviced and washed Jimny with its shiny tyres! However, over time the washing of my car became less frequent, the cost of the services wasn't as competitive as other places, and I didn't learn about their drop off service long u... read more

L QW 

on Google

a month ago

Extremely disappointing experience. I brought my Suzuki car key to this authorized service center after it malfunctioned during the warranty period. Without any proof of misuse or physical damage, they demanded a $100 “inspection fee.” Worse, they refused to return my key unless I paid the fee — essentially holding my property hostage. There was no transparency, no explanation, and no regard for customer rights. This is not just unprofessional, it’s unethical. I have already filed a complaint with Suzuki Australia and releva... read more

helen palmer 

on Google

2 months ago

Couldn't sleep last night with worry. They provide you with a loaner car while they investigate the issue with your vehicle under warranty. To acquire that loaner car you need to sign that if an accident in that car is deemed your fault, then $1500 is payable by you and No copy of what you have just signed is furnished to you. When you return the vehicle to them at the completion of the work on your own vehicle, customer service then refuse to go outside and check over the loaner car with you to ensure it is being returned i... read more

John KOTWIC 

on Google

2 months ago

Very happy and friendly staff 

Brodie Lee 

on Google

2 months ago

Have been a loyal customer since moving to Geelong 5 years ago. The lovely gentlemen who drive you home are wonderful, but service quality is really concerning. At my last service my fan belt was loose when I got my car back, had to take it back and was told it could be $250 just to look at a problem they caused. I assumed it was a one off as we all have bad days. The second time, was told my car was fine after the service, then a week later my front brakes are screaming. Took it back and turns out I need new front brakes an... read more