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COVID-19 Update: Whether you come in to your local Austin Block Advisors office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
9037 Research Blvd Ste 500, Austin, TX, 78758, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Every year H&R Block in Austin my advisor left. This last time after 15 messages finally reached a human who could “help” me. Total incompetent. Looked at worksheet, so wrong, a toddler could have seen the errors. Asked questions, no response. Paid huge fee (over $700) to receive revised actual return, never got it. April 14th cant reach advisor or manager of Austin office. April 15th, they left me hanging with no return to file, no returned phone call, a worksheet grossly off by over $10k. Inexcusable, unprofessional, and i... read more
I wish I could give less than 1 stars. From start to finish horrible experience. We booked 2 separate appointments with 2 separate tax professionals. 1 for my husband, 1 for my dad. It started with an appointment confirmation call for my 85 year old dad. The tax preparer Micah P. made assumptions and was quick to want to dismiss doing my dads taxes, assuming it was going to be difficult. We hadn't even gotten there with his 4 papers for him to make that decision. After trying to alleviate and correct his assumptions he decid... read more
Very kind, responsive and knowledgeable staff! The process was seamless and the app is user friendly. We will definitely use again. ☺️
Super-outstanding experience at this location! This year was another great example. After 20 years (in US and few in Canada) of H&R Block yearly services, this location has more than excellent service: the staff (tax pro Sarvjit, receptionist Lynn, office mgr Ken) show very high professionalism, knowledge, promptitude, care, patience, thoroughness, positivity, friendliness, very customized experience with follow-ups, finding availability etc. To mention the tax advisor Sarvjit, who went the "super-extra-mile" to show extreme... read more
Seriously consider hiring another reception person. We were in for the 2/15 morning appointment, and was amazed by how rude he was. (Red curly hair) He seemed annoyed to even acknowledge us when we walked in. Did not say a thing despite us waiting for 20+ min past out appointment time to let us know when we can expect to meet the advisor. Was on his phone the whole time smiling/laughing. We have been to other locations within Austin for the past few years, and he was by far the worst.
Block Advisors has a 4.6 star rating with 167 reviews.
Block Advisors is closed now. It will open at 9:00 a.m.
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