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We are a family owned business in Marin for over 20 years specializing in all window coverings--particularly motorized and smart home applications
1 Blackfield Dr, Tiburon, CA, 94920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sales were fine and installation terrific. But two months after purchase we still don’t have the gateway we PAID for or the charger. Our salesperson Athena doesn’t respond and Sayeed from the showroom just replies to our email telling her to respond. Where’s the manager or owner? Where’s the actual service? Seems like they have too much business to care or follow up so while we took measurements on other windows we won’t be purchasing from them again unless this is resolved asap
We have certainly had our share of quality problems with Blinds & Designs service and with Hunter Douglas products, half of which arrived not working or were damaged by the installers. Probably more frustrating is the lack of responsiveness of Robert Farrella, who is the owner's son and takes days or weeks to reply to phone calls or emails.
Sayeed is exceptionally professional and polite. Installer Bat was equally professional and polite. Thanks to both of them!
Very helpful consultation, excellent focus on detail, great communication, and prompt and professional installation.
Blinds & Designs has a 4.3 star rating with 13 reviews.
Blinds & Designs is closed now. It will open tomorrow at 9:00 a.m.
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