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Blaze Grill
- Consumer Services
- Baton Rouge, LA
About this business
Location details
6620 Greenwell Springs Rd, Baton Rouge, LA, 70805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have Blaze Grills appliances throughout our outdoor kitchen. We have been very happy with the quality. I did have a screw on the BBQ that somehow came off and overtime the grates had some wear and tare, but when I reached out to HQ about replacement parts, they replaced them on the spot. the customer service from Hope was world class. she made the process so simple and was incredibly helpful. This is so rare to find these days. It's safe to say that I will be a Blaze Grills customer for life!
This is about a company who stands behind their warranty. I had an outdoor refrigerator suddenly stop working due what was found to be intrusion of small lizard….shorting the board. The replacement board was received quickly and the install instructions provided were very helpful. Everything is chilling nicely now and again I want to share how well Blaze supports their products.
I bought a similar blaze grill and vent hood. The grill regulator was faulty and the grill burned way too hot. After I paid a plumber to install an additional, unnecessary gas regulator & gauge, they replaced the regulator. Didn’t send any other new grill parts even though I requested this. The high heat burned up the motors on the vent hood. Blaze did not honor the warranty. Now I have to replace the vent hood. Painful and disappointing.
I had an issue with the grill burners after having a professional grill cleaning company clean my grill. Hope F., in customer service was amazing! She coordinated the issue with burner replacements in 2 days! Exceptional company with exceptional products!
My name is Milad as a costumer Mr. Jacob Couch from Technical Support was extremely professional and showed genuine care for the customer. I had an issue with my grill, and he helped resolve it very quickly. Their products have excellent quality, and I truly hope this company remains in business forever. Highly recommended! 6 of 5 stars
Frequently asked questions about Blaze Grill
How is Blaze Grill rated?
Blaze Grill has a 4.3 star rating with 24 reviews.
When is Blaze Grill open?
Blaze Grill is open now. It will close at 6:00 p.m.
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