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Blackhawk Bank
- Banks
- Beloit, WI
About this business
Blackhawk Bank, is located on Broad Street in Beloit, Wisconsin and offers personal and business banking, mortgage lending services, notary services, and safe deposit boxes, and more. Established in 1881, Blackhawk Bank's mission is to make every customer a customer for life by providing exceptional results through creating exceptional experiences. We are the fun, smart place to bank, invest and work. The community banking tradition is inherent in the bank's philosophy: to provide unparalleled client service; to give folks t... read more
Location details
400 Broad St, Beloit, WI, 53511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have applied in the bank, after !st phone interview the HR manager set a time and date for second face to face interview. Than I got a phone call from HR regarding my second interview, that if I agreed she can move my second interview to home town where they need an employee, for which I agreed. When I went to the interview there was two interviewers, one was continuously laughing at me, which makes me embarrassed and hard for me to give an interview. While interview I realized that they haven't gone throw my resume ( ie:... read more
RecommendedWe switched from a credit union to Blackhawk Bank, we love this bank!!! The associates are friendly and helpful, the 24/7 customer service is a huge stress reliever, and the phone app has been amazing! ❤️. Thank you, we love banking with Blackhawk!!!
It’s really unfortunate when a “Community” Bank doesn’t back or try to help their own members. I tried to call and handle this matter with them but this is the second time I’ve had to call them regarding this matter!! They unnecessarily auto drafted from one account into another, which took my account into negative. Then continued to rack up overdraft fees. Especially during this hard economic time, I’m baffled! I have no words, except I will be looking for a new bank.
Business response:
Thank you for your feedback, Paige. We apologize for the frustration and inconvenience. Blackhawk Bank is continuously looking for ways to improve our customers’ experience. We have passed along your concerns to our Management Team for review. Would it be okay if we have someone contact you about this issue?
It’s really unfortunate when a “Community” Bank doesn’t back or try to help their own members. I tried to call and handle this matter with them but this is the second time I’ve had to call them regarding this matter!! They unnecessarily auto drafted from one account into another, which took my account into negative. Then continued to rack up overdraft fees. Especially during this hard economic time, I’m baffled! I have no words, except I will be looking for a new bank.
Business response:
Thank you for your feedback, Paige. We apologize for the frustration and inconvenience. Blackhawk Bank is continuously looking for ways to improve our customers’ experience. We have passed along your concerns to our Management Team for review. Would it be okay if we have someone contact you about this issue?
Blackhawk Bank has terrible customer service. You, as a customer, mean nothing to them. I have reached out several times and have been either ignored or told to figure it out online. My children have been treated rudely when going to the branch for banking needs. And obviously, if you need anything in the evening or weekend, you are screwed.
Business response:
Hi Shelly, we apologize for the frustration and inconvenience. Blackhawk Bank is continuously looking for ways to improve our customers’ experience, and we are sorry that you have not been satisfied with our customer support. We will pass along your concerns to our Management Team for review. Would it be okay if we have a manager reach out to you?
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A Big shout out to Blackhawk Bank for understanding the needs of their customers. Thank you for going above and beyond all expectations during these difficult times... A special thank you to Personal Banker Jennifer Cummings you are amazing 🌞
They took money out of my account for someone else's bad check. This policy of yours allows you to steal my money due to someone else's bad check is ridiculous. :UPDATE: someone from Blackhawk bank contacted me, explained and fixed my issue. I was frustrated with how the other person handled it and in the end, I do recommend Blackhawk bank.
Frequently asked questions about Blackhawk Bank
How is Blackhawk Bank rated?
Blackhawk Bank has a 3.7 star rating with 130 reviews.
When is Blackhawk Bank open?
Blackhawk Bank is closed now. It will open at 9:00 a.m.
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