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182 S Main St, Newtown, CT, 06470, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Black Swan is professional, friendly, and extremely knowledgeable. By far the best customer service experience my husband and I have ever come across! The two workers who came to install our insert were friendly and extremly thourough with their work. They not only took the time to explain how to use/preserve our insert, but they made sure everything was "just right." Highly recommend this business!
Couldn't be happier for the job Foster and Emmett did in installing a new gas fireplace in our home. They were professional, knowledgeable, courteous, neat, and perfectionists. The job was done on time and the result is beautiful. Highly recommend Black Swan.
We wanted to get a new door assembly for the front of our fireplace and go from the gold one we've had for years to a more modern one. We were greeted by the saleswoman Jessica who was very knowledgeable about all the products they sell and she was a pleasure to work with. After our original order, we decided to change our mind on what we wanted, and that was no problem for her. When it was installed in our house, the installer, Rusharn, arrived and introduced himself. His installation was great, and so was his personality a... read more
I’ve executed several remodel projects at my residence, but none compare to the superior workmanship of the Blackswan company. Forest Gajdosik is a treasure. Forest with the help of Emmett White formed the A-team. The project entailed a complete renovation, gutting the 1985 era fireplace insert and installing a new 2025 insert , new mantle and new facing finish. It turned out better than I ever imagined. The project started on time and was completed in 4 days. My living space was protected from remodeling dust and debris. Th... read more
We have been using Black Swan to service our 2 gas fireplaces for several years & have always been extremely pleased with their service. They are prompt, courteous & very knowledgeable. They solved problems that our last service company never got right. Our most recent service was on 5/16/25 & the technician (I think his name is Chris) was fantastic: He got our fireplace working, cleaned everything up, had the parts needed to do a thorough job & left his workspace immaculate! I highly recommend Black Swan.
Black Swan Fireside Hearth & Home has a 4.1 star rating with 117 reviews.
Black Swan Fireside Hearth & Home is closed now. It will open tomorrow at 9:00 a.m.
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