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19501 E Walnut Dr S, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can not get ahold of parts or service team. Been trying over a year. Did get through to sales and they apologized and promised someone would reach out and get the Cieling panel needed and shipped out. Still waiting for a call , email etc …… a year later called and left messages an emails over a dozen times I am an RV dealer and beyond the worst customer service in the industry …. Don’t know how they stay in business.
Intent to get Owner Manual for my HQ15 or electric schematic, till today no luck, months ago
I ordered storage locker parts for our camper, and although the wrong parts were initially sent, the company was quick to resolve the issue. They immediately sent the correct parts, and the service was fast and hassle-free. Great customer service!”
I recently purchased the BlackSeries HQ19, and it has exceeded all my expectations. The build quality is outstanding—solid frame, rugged suspension, and high-end finishes inside and out. It tows smoothly and feels incredibly stable, even on rougher terrain. The interior design is both practical and comfortable, with plenty of storage and thoughtful details that make long trips enjoyable. The kitchen and bathroom setup is way above what I’ve seen in other trailers, and the off-grid capabilities (solar, batteries, and water sy... read more
Black Series Campers, Inc. has a 3.4 star rating with 85 reviews.
Black Series Campers, Inc. is closed now. It will open at 9:00 a.m.
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